Mobileum Inc., a global leader in telecom analytics and network solutions, has announced a strategic alliance with NOHOLD, a pioneer in AI-powered automation, to transform how telecom operators monetize data and enhance service delivery. The partnership aims to create a telecom-native AI ecosystem that enables seamless, intelligent collaboration across multi-vendor environments, unlocking new revenue opportunities and improving customer experiences. As telecom networks grow increasingly complex—driven by 5G, IoT, and rising data demands—operators face mounting challenges in delivering fast, accurate support and leveraging their vast data assets. The Mobileum-NOHOLD alliance addresses these challenges by introducing a unified AI framework that integrates data from diverse systems, enabling context-aware, cross-domain intelligence. This allows telecom providers to resolve customer issues more efficiently, personalize services, and align network capabilities with user needs—without building custom in-house solutions. Diego Ventura, CEO and Founder of NOHOLD, emphasized the strategic importance of the partnership. He stated that the alliance brings AI to the heart of the telecom experience, helping providers deliver smarter, faster support while reducing operational complexity for both customers and internal teams. At the core of the collaboration is a shared AI infrastructure that supports interoperability between AI assistants from different vendors. This capability is critical in today’s telecom landscape, where multiple technology providers often contribute to a single service. The framework ensures that AI systems can communicate and coordinate effectively, delivering consistent, intelligent support across network, analytics, and customer-facing platforms. Miguel Caramés, Chief Product Officer at Mobileum, highlighted the transformative potential of Generative AI and Intelligent Agents. He noted that the alliance enables Mobileum to bring innovative, scalable solutions to market quickly, turning telecom data into new revenue streams while improving operational efficiency and customer satisfaction. The partnership will empower telecom operators to: Monetize customer and network data through personalized, AI-driven services Deliver intelligent, automated support across multi-vendor environments Enhance enterprise and consumer experiences with real-time, context-aware insights Reduce dependency on traditional support channels and lower operational costs The alliance also invites other telecom and technology leaders to join, helping shape the future of scalable, intelligent automation in the industry. Mobileum serves over 1,000 customers worldwide with its Active Intelligence platform, offering advanced analytics for roaming, network security, risk management, connectivity testing, and customer intelligence. Headquartered in Cupertino, California, Mobileum operates globally with offices in Australia, Germany, Greece, India, Japan, Portugal, Singapore, the UK, and the UAE. NOHOLD, based in Silicon Valley, has over two decades of experience delivering enterprise-grade AI solutions through its SICURA® platform. The company has built more than 1,400 AI assistants for Fortune 500 organizations across finance, healthcare, education, and HR, supporting secure, self-service automation with compliance to SOC 2 Type II and HIPAA standards.