Infogain and FirstHive Announce Strategic Partnership to Revolutionize Customer Experience SANTA CLARA, Calif.--(BUSINESS WIRE)--FirstHive, an industry leader in data activation and AI-powered Customer Data Platform (CDP) solutions, and Infogain, a prominent Silicon Valley firm specializing in digital customer experience engineering, have launched a strategic partnership aimed at developing novel customer experience solutions for large enterprises. By combining Infogain's digital transformation and product engineering expertise with FirstHive's advanced AI and decision intelligence capabilities, this collaboration seeks to enhance user experiences across all stages of the buyer journey. FirstHive's state-of-the-art AI and machine learning technologies will enable Infogain to deliver hyper-personalized user experiences. These solutions will help businesses predict customer needs, refine engagement strategies, and significantly boost customer satisfaction and retention. This partnership positions companies for sustained success in a highly competitive, data-driven market. “We are excited about our strategic partnership with Infogain as we push forward with next-generation, AI-powered customer experience solutions,” said Aditya Bhamidipaty, CEO and Founder of FirstHive. “Customer-centricity is at the heart of FirstHive's mission. By merging our cutting-edge CDP technology with Infogain's exceptional product engineering, we can help businesses deliver outstanding customer experiences that yield measurable returns on investment at scale.” “Partnering with FirstHive marks a crucial milestone in Infogain’s commitment to integrating AI into our clients' revenue-generating systems,” added Dinesh Venugopal, CEO of Infogain. “Using FirstHive's proprietary recommendation engine, we will assist businesses in adapting to evolving user behaviors and providing highly personalized experiences.” FirstHive’s algorithms aggregate customer data from various touchpoints, building detailed and unified customer profiles. This comprehensive data integration allows marketers to make informed decisions, leading to more effective and targeted campaigns. The result is increased customer engagement and higher sales. For a demonstration of these capabilities, you can visit www.firsthive.com/demo. About Infogain Infogain is a leading provider of digital customer experience engineering services, headquartered in Silicon Valley. The company serves Fortune 500 corporations and digital-native businesses across sectors such as technology, healthcare, insurance, travel, telecommunications, and retail/consumer packaged goods. Infogain accelerates the transformation of digital platforms by integrating cloud, microservices, automation, IoT, and artificial intelligence technologies. Infogain is proficient in working with major cloud providers—Microsoft Azure, Google Cloud Platform, and Amazon Web Services—and holds a strong presence globally with offices in California, Washington, Texas, the UK, and Singapore. Delivery centers are located in Seattle, Dallas, Montevideo, Kraków, Noida, Bengaluru, Pune, Gurgaon, and Mumbai. For more information, visit www.infogain.com. About FirstHive FirstHive is an AI-powered Customer Data Platform (CDP) designed to create unique and holistic customer identities by integrating and harmonizing data from multiple sources. These include CRM systems, web/mobile platforms, customer care, CDWs, ad networks, and more. Crafted specifically for enterprise marketing and data teams, FirstHive leverages cutting-edge AI to optimize campaign orchestration, thereby enhancing marketing ROI through intelligent insights and precise targeting. With a focus on privacy, FirstHive is GDPR-compliant and offers a robust customer data foundation for businesses. Its technology is tailored to meet the complex needs of large enterprises, ensuring data security and compliance. For additional details, visit www.firsthive.com. This partnership promises to set new standards in the realm of customer data management and experience optimization, offering businesses a powerful toolset to thrive in today’s digital landscape.