Insight7 Launches AI Coaching & Roleplay for On-Demand Workplace Communication Practice
Insight7 has launched AI Coaching & Roleplay, a new AI-powered platform designed to help sales professionals, customer support representatives, managers, and leaders improve workplace communication through realistic conversation simulations and instant, data-driven feedback. The tool offers on-demand practice environments that enable skill development through repetition and objective evaluation—without replacing human judgment. Unlike traditional coaching, which depends on manager availability and subjective assessments, or costly enterprise simulation tools, AI Coaching & Roleplay is an accessible, template-driven solution built for growing teams. It allows individuals to practice at their own pace, fitting skill-building into their schedules rather than waiting for managerial availability. “Teams don’t need another tool that replaces human judgment with black-box AI,” said Odun Odubanjo, CEO and Co-founder of Insight7. “They need accessible practice environments that build real skills through repetition and objective feedback. Our platform delivers AI that accelerates human skill development rather than attempting to replace human coaches.” Key features of the platform include AI-powered roleplay simulations that use dynamic, adaptive AI personas to mimic real-world interactions, adjusting in real time based on the user’s communication style and responses. Automated coaching provides instant feedback on critical skills such as empathy, active listening, questioning techniques, tone, clarity, and goal achievement—each tied to specific moments in the conversation. The platform also includes a library of prebuilt scenarios tailored to common workplace challenges, such as handling objections, resolving complaints, conducting discovery calls, negotiating, and delivering feedback. Performance dashboards give users and managers visual insights into individual and team skill progression over time, using objective behavioral data to track improvement. Additionally, AI Coaching & Roleplay supports multiple languages, enabling global teams to practice and evaluate conversations in their preferred language, enhancing inclusivity and effectiveness across diverse workforces. The platform is now available for organizations of all sizes at Insight7.io. Insight7 is a Gainesville, Florida-based company developing AI-powered conversation intelligence and coaching tools for modern workplace teams. Founded by Odun Odubanjo, a former Shopify product leader, the company operates with a globally distributed team. More information is available at www.insight7.io.
