Circuitry.ai Launches Decision Intelligence Platform 25.1 at Field Service USA to Transform Field Service Operations PALM SPRINGS, Calif.--(BUSINESS WIRE)--Circuitry.ai has unveiled its Decision Intelligence Platform 25.1 at the Field Service USA conference, marking a significant step forward in AI-powered solutions for discrete manufacturers. This advanced platform enhances the capabilities of three key AI advisors: Service AI Advisor, Parts AI Advisor, and Warranty AI Specialist, designed to improve accuracy, productivity, and operational efficiency in service operations. The Service AI Advisor is now more robust, ensuring the correct fix every time and significantly boosting first-time fix rates. The Parts AI Advisor accurately identifies the right part for each job, which minimizes delays and reduces downtime. Meanwhile, the Warranty AI Specialist provides intelligent guidance for claim decisions, ensuring precise and optimal outcomes in warranty processing. Circuitry.ai's Decision Intelligence Platform 25.1 is trained on a wealth of service lifecycle data, including service knowledge, parts catalogs, warranty claims, and service contracts. This deep and contextual training enhances diagnostic accuracy and predictive capabilities, automating and augmenting critical service decisions for complex industrial, medical, heavy equipment, and material handling products. Ashok Kartham, CEO of Circuitry.ai, will present a compelling case study at the conference's AI Advisory Lab, showcasing how a leading equipment manufacturer has benefited from the platform. "AI is fundamentally reshaping field service," Kartham said. "Our new Decision Intelligence Platform is tailored to address the industry's most pressing needs, such as technician productivity, operational efficiency, and superior customer experiences. With 76% of service leaders recognizing AI's value, our latest release offers tangible and measurable results." To achieve unparalleled accuracy, Circuitry.ai has enhanced its knowledge ingestion, knowledge graph construction, and retrieval, ranking, and generative AI capabilities. The platform now integrates predictive analytics using warranty data, which enables manufacturers to anticipate required parts, forecast repair scenarios, and proactively address emerging product issues. An added feature of the platform is the introduction of intelligent AI Agents, which automate essential service processes. These agents handle warranty claim processing, parts ordering, and integrate seamlessly with enterprise workflow systems. Service leaders interested in the revolutionary capabilities of Circuitry.ai's Decision Intelligence Platform 25.1 can request a personalized demo by visiting their website: https://circuitry.ai/request-a-demo. About Circuitry.ai: Circuitry.ai is at the forefront of decision intelligence solutions for manufacturers, focusing on enhancing service outcomes through AI-driven knowledge, analytics, and automation. The company transforms complex service lifecycle data into precise answers and actionable insights, leveraging its differentiated AI workers—Service AI Advisor, Parts AI Advisor, and Warranty AI Specialist—to significantly boost productivity, increase first-time fix rates, and drive profitable growth through autonomous decision-making. For more information, visit https://circuitry.ai.