Perficient and Salesforce Forge Strategic Alliance to Accelerate Agentic Enterprise Transformation with AI and Agentforce

Perficient, the global consultancy specializing in AI-first transformation, has announced a comprehensive strategic partnership with Salesforce, the world’s leading AI CRM platform. The collaboration is designed to accelerate the evolution of enterprises into agentic organizations—businesses that leverage AI agents to enhance performance, unify data, improve decision-making, and deliver hyper-personalized customer and employee experiences. The partnership builds on more than a decade of collaboration between Perficient and Salesforce, with Perficient serving as a trusted consulting partner across industries. This new agreement reflects a deep alignment in vision, strategy, and execution across executive leadership, sales, marketing, and technology teams. The joint initiative is built on a multi-year commitment to help clients harness the full potential of AI-first solutions, particularly Salesforce’s Agentforce platform, to drive large-scale transformation. “AI is reshaping business models and redefining customer expectations,” said Miguel Milano, President and Chief Revenue Officer at Salesforce. “Perficient is a proven partner, delivering agile, global-scale solutions. By combining Salesforce’s advanced AI capabilities with Perficient’s deep industry expertise, data mastery, and engineering excellence, we’re empowering organizations to become truly agentic—operating faster, smarter, and with a sharper focus on the customer.” At the heart of the partnership is the integration of Salesforce’s Data Cloud and Agentforce. Data Cloud provides a unified, real-time view of all enterprise data, serving as the foundation for intelligent AI agents. Agentforce enables organizations to deploy AI agents that automate workflows, personalize interactions, and drive collaboration across teams. Together, these technologies allow clients to modernize legacy CRM systems, unlock the value of existing investments, and deliver measurable business outcomes. Perficient and Salesforce are co-creating AI-powered customer solutions while also deploying Agentforce agents across their own enterprise. The internal rollout is expected to generate tangible benefits, including increased operational efficiency, improved employee productivity, and accelerated time-to-value across business functions. “We’ve built a unique partnership with Salesforce—one that’s focused on building the agentic enterprises of the future,” said Yusuf Tayob, CEO of Perficient. “We’ve listened to the world’s most innovative brands and used their insights to shape a practical, integrated approach that delivers real results. From joint investments and team integration to leveraging Salesforce’s market-leading platform and our own industry and technical expertise, this alliance is about delivering trusted, scalable, and outcome-driven transformation.” The partnership underscores a new era in enterprise AI adoption, where technology and human expertise converge to drive innovation. With more than 3,000 Salesforce implementations under its belt, Perficient brings proven experience and a global delivery footprint to the collaboration. For more information on Perficient’s Salesforce expertise, visit www.perficient.com.