CoreX Acquires Volteo Digital, Expands ServiceNow Center with AI Lab in Guadalajara

Leading ServiceNow consultancy firm CoreX has recently announced the successful acquisition of elite partner Volteo Digital and the establishment of a new AI (Artificial Intelligence) lab in Guadalajara, Mexico. This strategic move is aimed at enhancing CoreX's global market presence, particularly in Latin America, and providing an innovative platform for clients to drive their digital transformation efforts forward. CoreX, founded in 2023, has been at the forefront of solving enterprise process challenges through automation and integration. By leveraging the ServiceNow platform, CoreX helps businesses connect their backend and middleware layers, streamlining operations and accelerating digital transformation. The newly established Agentic AI lab will serve as a vital innovation hub where clients can collaborate with CoreX's expert team to develop customized AI agents tailored to their specific needs. This facility is designed to showcase the latest capabilities and technologies of ServiceNow, offering potential clients a deeper understanding and firsthand experience. In addition to the AI lab, CoreX has set up a new office in Guadalajara, initially employing 30 architects and engineers with extensive ServiceNow experience. The company plans to expand its local workforce further, integrating specialized training programs that will enhance client success and innovation speed. CEO Rick Wright emphasized that this investment goes beyond mere geographical expansion: "This isn't just about expanding our global footprint; it's about creating revolutionary value for our clients and the entire ServiceNow ecosystem. The new AI lab represents a significant investment in cutting-edge solutions, aiming to unlock new possibilities for the ServiceNow platform." ServiceNow's North Latin America Region Vice President and General Manager, Enrique Upton, praised CoreX's initiatives: "Latin America is one of ServiceNow's fastest-growing markets, and CoreX is uniquely positioned to address the evolving needs of this region. Our partnership will leverage local expertise and innovation, helping clients achieve unprecedented productivity gains and accelerate their business transformations." Former Volteo Digital CEO Fernando Gordoa shared his enthusiasm for the collaboration: "The creation of the AI lab and the excellence center is a substantial investment in our clients' future. They will have access to a range of AI agents and scenarios that can solve real-world business challenges, significantly reducing the time to value and speeding up innovation cycles." The expansion in Guadalajara also marks CoreX's commitment to serving a broader audience, enhancing its 24/7 service capabilities and technological prowess. With its current operations spanning the United States, Mexico, Costa Rica, and Spain, CoreX is poised to offer comprehensive support and solutions across multiple regions. The official opening celebration for the new lab and office is scheduled for April 29, 2023, where ServiceNow executives, clients, and partners will gather to mark this milestone. CoreX's unique strengths include its innovative OT (Operational Technology) integration and human-centric AI solutions, which are prominently featured on the NOW Store. These capabilities align perfectly with the company's mission to improve business operations through automation and advanced technology. As part of NewSpring Holdings, CoreX benefits from robust financial backing and strategic guidance, enabling it to scale rapidly and maintain its leadership position. NewSpring Holdings, founded in 1999, is a seasoned investment firm that supports profitable and high-growth enterprises through various strategic channels. Managing over $3.5 billion in assets, NewSpring provides essential resources, knowledge, and expertise to help companies reach new heights. Its portfolio includes growth capital, control acquisitions, and mezzanine debt investments, all aimed at fostering organic growth and building industry leadership. Industry insiders view CoreX's expansion as a testament to the company's foresight and service innovation, particularly in the integration of AI and cross-border technology deployment. This initiative is expected to bolster CoreX's competitive stance in both Latin America and the global market, solidifying its reputation as a premier technology consulting and solutions provider. By strategically acquiring Volteo Digital and investing in the Guadalajara Agentic AI lab, CoreX is not only enhancing its service offerings but also demonstrating a strong commitment to innovation and client success. The new facility will serve as a catalyst for advancements in ServiceNow technology, providing customized solutions and practical demonstrations that will benefit existing and potential clients alike. CoreX's ongoing recruitment efforts and specialized training programs ensure that the company remains agile and adaptive to the rapidly changing technological landscape, positioning it as a leader in the digital transformation era. These moves are seen as a bold step by an emerging player in the tech consultancy space, setting a high standard for service quality and innovation. CoreX's partnership with NewSpring Holdings further highlights its strategic approach to growth, ensuring the company has the financial and operational support needed to realize its ambitious goals. As the demand for digital transformation continues to rise, especially in the Latin American market, CoreX is well-positioned to meet and exceed client expectations, driving value and efficiency through integrated and advanced solutions.