Kore.ai, a global leader in enterprise Agentic AI platforms, has been selected as a launch partner for Microsoft Agent 365, unveiled at Microsoft Ignite 2025 in San Francisco. This strategic collaboration positions Kore.ai at the forefront of enterprise AI adoption, enabling organizations to deploy intelligent AI agents seamlessly within their existing Microsoft 365 environments. As part of the partnership, Kore.ai gained early access to integrate its AI for Work solution and AI agents built on its Agent Platform into the Microsoft Agent 365 ecosystem. This integration allows enterprises to deploy, discover, and use AI agents directly within familiar Microsoft applications such as Word, Teams, and Outlook—bringing AI assistance into the natural flow of daily work. “We’re delighted to be a launch partner for Microsoft Agent 365, advancing the future of work through AI agents,” said Raj Koneru, Founder and CEO of Kore.ai. “Our agentic orchestration capabilities allow customers to bring AI into the flow of daily work, applying intelligence grounded in business data while ensuring security, governance, and trust at every layer. By integrating our AI for Work solution within the Microsoft ecosystem, Kore.ai delivers secure, governable, and scalable agents capable of handling complex workflows and driving enterprise productivity at scale.” The integration enables enterprises to achieve faster deployment of AI agents, streamline cross-functional collaboration, and maintain compliance with enterprise-grade security and data governance standards. Microsoft’s Agent 365 serves as the central control plane for managing AI agents, ensuring they operate within trusted environments alongside human users, leveraging existing infrastructure, apps, and security protections. Nirav Shah, Corporate Vice President of Microsoft Agent 365, highlighted the strategic value of the partnership: “Our collaboration with Kore.ai is accelerating the frontier workforce with next-generation agentic solutions integrated with Microsoft Agent 365—the control plane for all agents. This supports faster innovation and helps customers stay secure, bringing agents into the same trusted environments as users with familiar infrastructure, apps, and protections.” As AI evolves from a tool to a digital colleague, enterprises are entering a new era of work where AI agents take on roles, responsibilities, and tasks with autonomy and accountability. Kore.ai’s platform, now integrated with Microsoft Agent 365, provides the speed, control, and flexibility needed to orchestrate and govern this emerging digital workforce—creating a secure, intelligent, and human-centered workplace. Sharang Sharma, Vice President at Everest Group, emphasized the broader industry shift: “The future of enterprise AI is human-led and AI-powered. We expect rapid adoption of AI agents across diverse platforms. To unlock their full potential, these agents must be intelligently orchestrated to drive seamless business operations. Agentic orchestration platforms like Kore.ai, combined with the secure and scalable infrastructure of Microsoft, will play a pivotal role in accelerating responsible enterprise AI adoption.” Kore.ai, headquartered in Orlando, Florida, has over a decade of experience helping large enterprises realize business value through the safe and responsible use of AI. The company offers comprehensive solutions for AI-driven work, process automation, and customer service, built on a flexible, no-code and pro-code agent platform. With a model-agnostic, data-agnostic, and cloud-agnostic approach, Kore.ai gives enterprises full control and choice. Trusted by over 500 partners and 450 Global 2000 companies, Kore.ai has a strong patent portfolio and is recognized as a leader and innovator by top industry analysts. The company supports customers across India, the UK, the Middle East, Japan, South Korea, and Europe.