TRUE, a leader in AI-powered mortgage automation, has expanded its Mortgage Operations Service (MOS) platform with the launch of its new Post-Close & Audit Automation solution — the third pre-built AI service within the platform. This addition completes TRUE’s end-to-end automation framework for loan manufacturing, joining its existing solutions for Loan Setup & Data Quality and Income Analysis. The new solution targets one of the most time-consuming and labor-intensive stages in the mortgage lifecycle: post-close processing. Lenders can now eliminate the need for manual indexing of large PDF loan files, remove the repetitive “stare and compare” process, and automatically close hundreds of audit conditions. The system streamlines the workflow from title attorney delivery to a fully audited, ready-to-ship loan file. Built on TRUE’s cloud-native, continuous AI architecture, the Post-Close & Audit Automation solution processes complex closing packages — often exceeding 1,000 pages — by intelligently splitting single-PDF files into properly named, fully indexed documents and placing them into eFolders. It validates signatures and dates, identifies missing or incomplete documents, manages version control, and automatically generates and clears post-closing and audit conditions. “Post-close review has remained one of the last pockets of manual, fragmented work in the mortgage lifecycle,” said Steve Butler, CEO of TRUE. “Extending MOS into Post-Close & Audit Automation brings lenders the consistency, accuracy, and continuous operation they’ve been asking for — all through pre-built automation that delivers value from day one. Our Background AI Workers ensure immediate ROI by reducing manual effort and lowering compliance risk.” TRUE’s solution leverages a combination of multi-OCR engines, large language model (LLM)-based document intelligence, and a scalable event-driven integration framework. This enables the system to achieve accuracy equal to or exceeding human review, significantly reducing reliance on offshore BPO teams and minimizing file gaps. The platform’s unified architecture allows seamless integration across the entire loan lifecycle. Loan Setup & Data Quality ensures clean, ready-to-use files that move smoothly through LOS and AUS systems without rework. Income Analysis delivers accurate, auditable borrower data for underwriting decisions, powered by TRUE’s industry-first machine-only income qualification, developed in partnership with Candor. With the addition of Post-Close & Audit Automation, TRUE now automates every stage of loan manufacturing on a single data layer. This end-to-end automation transforms loan operations from manual, disconnected processes into a continuous, background-level workflow. It replaces outdated point tools with a cohesive, high-performance platform designed for rapid deployment and measurable results. The new solution is now available to all TRUE MOS customers. TRUE’s platform continues to drive faster time to pre-approval, lower operational costs, and improved loan quality across its growing lender base. For more information, visit www.true.ai.