Rimini Street, Inc., a leading provider of comprehensive enterprise software support and innovative solutions, has recently garnered multiple prestigious awards at the 19th Annual Stevie Awards for Sales & Customer Service and the 2025 Business Intelligence Group AI Excellence Awards. Founded in 2005, the company has built a strong reputation for delivering efficient, cost-effective, and unrestricted support services to a diverse clientele. These accolades highlight Rimini Street's exceptional service and strategic use of artificial intelligence in enhancing customer experience. In the 19th Annual Stevie Awards for Sales & Customer Service, Rimini Street excelled in several categories, including "Customer Service Department of the Year," "Technical Support Department of the Year," and "Customer Service Innovation." The Stevie Awards are internationally recognized for honoring excellence in sales and customer service performance. Rimini Street's wins underscore its commitment to providing rapid response times, efficient technical support, high customer satisfaction, and innovative service solutions. The company's front-line customer service team, known for its professional and timely problem resolution, received a silver award, while its AI-driven data prediction and customized support services earned bronze awards. At the 2025 Business Intelligence Group AI Excellence Awards, Rimini Street was recognized for its innovative use of AI in support solutions and technical achievements, also earning bronze awards. The company's AI platform leverages cutting-edge technology to automatically detect and diagnose software issues, offering timely technical support and recommendations. This not only speeds up problem resolution but also enhances the overall quality of support. The AI solutions have been instrumental in reducing maintenance costs for clients and improving their software performance and stability, especially in complex environments. Seth A. Ravin, CEO of Rimini Street, expressed his gratitude and pride in the company's achievements. "These awards are a testament to our team's unwavering dedication to delivering top-tier support experiences and driving technological innovation," said Ravin. "Our goal has always been to enable enterprise software users to maximize their business potential through highly efficient and cost-effective support services. We will continue to invest in AI and other advanced technologies to further enhance our service offerings and create more value for our clients." Rimini Street's success in the competitive enterprise software support market is attributed to its dynamic approach to meeting and anticipating customer needs. The company's AI-driven solutions have significantly reduced the time required to resolve technical issues, providing a more seamless and reliable support experience. For example, the AI platform can predict potential software problems and offer preemptive solutions, ensuring that clients are always one step ahead of potential disruptions. Rimini Street serves over 5,400 clients across 100 countries, making it a crucial partner for Oracle, SAP, and VMware users. The company's unique client support model, tailored to individual business requirements, has helped clients lower their support costs while enhancing software performance and stability. This year, Rimini Street has continued to expand its global presence, focusing on strengthening its partnerships with more enterprises and driving industry innovation. The company's strategic initiatives have been met with significant praise from industry insiders. One insider noted, "Rimini Street's multiple innovations in customer service and AI have set new industry standards. Winning awards in such a technology-driven and competitive category is a strong indicator of their leadership and technical capabilities in the enterprise software support space." Another commentator highlighted, "As the demand for efficient and intelligent support services grows, Rimini Street's strategic focus on AI and innovation is well-positioned to meet these challenges and ensure continued growth and success." Rimini Street's accolades reflect its ongoing commitment to excellence in customer service and technological innovation. With nearly 20 years of industry experience, the company has established itself as a key player in providing alternative, high-quality support solutions for enterprise software users. Its ability to quickly adapt to market changes and leverage advanced technologies like AI has been critical to its success and is expected to drive further industry advancements in the coming years. Rimini Street's headquarters in Las Vegas serve as a central hub for its global operations, which span the major markets worldwide. The company's strategic vision and technical prowess have not only benefited its clients but have also set a benchmark for the entire industry, promoting a shift towards more efficient, innovative, and customer-centric support practices. As the global demand for high-quality software support continues to rise, Rimini Street is poised to maintain its leadership position and deliver even more value to its expanding client base.