Lili’s Accountant AI Reveals Tax Concerns Dominate Small Business Owners’ Questions
Lili, the leading financial platform providing business banking, credit building, and accounting solutions for small and mid-sized businesses, has released new insights from its Accountant AI, revealing that more than half of the questions asked by small business owners are related to taxes. The findings are based on data collected from over 1,200 Lili customers. The analysis shows that small business owners are most focused on selecting the right tax structure for their operations and identifying effective strategies to reduce their tax burden. Common inquiries include determining the best entity type—such as sole proprietorship, LLC, or S-corporation—and understanding deductible expenses, quarterly estimated tax payments, and tax credits available to small businesses. Lili’s Accountant AI leverages real-time financial data from business accounts, combined with up-to-date tax regulations and industry-specific knowledge, to deliver personalized, accurate responses to business owners’ financial questions. The platform is designed to help entrepreneurs make informed decisions without relying solely on external accountants. The findings underscore the ongoing challenges small business owners face when navigating complex tax systems, particularly amid evolving regulations and increasing compliance demands. Many business owners report feeling overwhelmed by tax planning and timing, especially during peak filing seasons. By integrating AI-driven insights directly into its banking and accounting tools, Lili aims to simplify financial management for small businesses, reduce reliance on costly professional services, and empower owners with timely, actionable guidance. The company noted that demand for automated tax assistance has surged in recent months, reflecting broader trends in digital transformation across the small business sector. With tax-related queries dominating customer interactions, Lili plans to enhance its AI capabilities to provide deeper tax planning tools, forecasting features, and proactive alerts for upcoming tax deadlines and potential savings opportunities.
