Icertis Named a Customer's Choice Vendor in 2025 Gartner Peer Insights™ Voice of the Customer for Contract Life Cycle Management Report BELLEVUE, Wash.--(BUSINESS WIRE)--Icertis, a global leader in AI-powered contract intelligence, has been honored as a Customer's Choice vendor in the 2025 Gartner Peer Insights™ Voice of the Customer for Contract Life Cycle Management (CLM) report. This recognition places Icertis in the top right quadrant, highlighting its exceptional performance in customer satisfaction, overall experience, user interest, and adoption. According to the report, an impressive 93 percent of Icertis customers recommend the company. The company's AI-driven platform stands out for its ability to streamline and enhance the entire contract management process, from creation and negotiation to execution and compliance. This achievement underscores Icertis's commitment to delivering robust solutions that meet the evolving needs of businesses. The Gartner Peer Insights™ report compiles feedback from real users, providing a comprehensive and unbiased view of the market. Icertis's recognition is particularly significant because it is based on direct input from those who have used the CLM platform. The report highlights several key strengths of Icertis, including: User-Friendly Interface: Customers praise the intuitive design of the Icertis platform, noting that it simplifies complex contract processes and boosts productivity. Advanced AI Capabilities: The integration of artificial intelligence in Icertis's CLM solutions enables users to automate tedious tasks, reduce errors, and make data-driven decisions. Comprehensive Compliance Features: Icertis's platform offers robust tools for ensuring compliance with regulatory requirements, which is crucial in today's heavily regulated business environment. Scalability and Flexibility: Whether a small startup or a large multinational corporation, Icertis can tailor its solutions to fit the unique needs and scale of various organizations. "We are thrilled to receive this recognition from Gartner," said Samir Banerjee, CEO of Icertis. "Our focus has always been on providing our customers with the most innovative, user-friendly, and effective contract management solutions. This award is a testament to our team's hard work and dedication to excellence." The 2025 Gartner Peer Insights™ Voice of the Customer report for Contract Life Cycle Management evaluates vendors based on a wide range of criteria, including product capabilities, support services, and ease of use. Icertis's high rating across these categories positions it as a leader in the CLM market. In addition to its technological advancements, Icertis is known for its exceptional customer service. Many users highlighted the company's responsive support team and commitment to helping customers achieve their goals. This level of customer care is a critical factor in Icertis's continued success and positive feedback. As the global business landscape becomes increasingly complex, the demand for efficient and intelligent contract management solutions is on the rise. Icertis's ability to leverage AI and machine learning to automate and optimize contract processes makes it a valuable asset for companies looking to stay ahead of the curve. "This recognition further validates our approach to contract intelligence," added Banerjee. "We will continue to innovate and push the boundaries of what is possible in the CLM space, ensuring that our customers have the tools they need to thrive in a dynamic market." Overall, Icertis's inclusion in the Customer's Choice category of the Gartner Peer Insights™ report is a significant milestone. It reflects the company's strong market presence and the trust it has built with its customers. As businesses continue to navigate the challenges of modern contract management, Icertis remains a standout choice, offering solutions that drive efficiency, compliance, and growth.