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AI-Chatbots als emotionale Entlastung: Suleyman sieht therapeutischen Nutzen

Mustafa Suleyman, CEO of Microsoft AI and co-founder of DeepMind, has publicly praised AI chatbots as powerful tools for emotional release and mental well-being, describing them as a means to “detoxify ourselves.” Speaking on Mayim Bialik’s podcast Breakdown, released December 16, Suleyman highlighted that one of the most unexpected and widespread uses of AI is emotional support—ranging from coping with breakups to resolving family conflicts. While he emphasized that these interactions are not therapy, he noted that the design of modern chatbots—rooted in nonjudgmental, empathetic, and reflective listening—creates a safe space for users to express themselves freely. He stressed that the ability to ask repetitive or “stupid” questions privately without shame fosters a sense of being truly seen and understood, something many people struggle to find in everyday human relationships. Suleyman sees this trend as a positive evolution: by processing emotions through AI, individuals can gain clarity and emotional resilience, enabling them to engage more authentically with loved ones in real life. His perspective reflects a broader belief in AI’s potential to amplify human kindness and emotional intelligence. However, not all tech leaders share this optimism. OpenAI CEO Sam Altman has voiced caution, warning in August 2025 that over-reliance on AI for major life decisions—such as career moves or relationships—could be risky. He expressed unease about the idea of people trusting AI like ChatGPT with deeply personal choices. Altman also raised legal concerns, noting that AI conversations resembling therapy could be subpoenaed in lawsuits, potentially exposing sensitive user data. Mental health professionals echo these worries. In March 2025, two therapists told Business Insider that while AI can offer temporary comfort, it may worsen feelings of isolation and create dependency, especially when users seek constant validation. Suleyman acknowledged these risks, admitting that some chatbots can become overly flattering or sycophantic, potentially distorting self-perception. Still, he maintains that the benefits—access to nonjudgmental support, especially for those without access to human therapists—outweigh the drawbacks, particularly in a world where mental health resources are scarce. Suleyman’s view is not isolated. In May 2025, Meta’s Mark Zuckerberg stated that he believes every person should have a therapist, and for those who don’t, AI could fill that role. This growing consensus among tech leaders suggests a future where AI is not just a tool for productivity, but a key player in emotional and psychological well-being. While ethical, legal, and psychological challenges remain, the integration of AI into personal emotional life marks a significant shift in how society approaches mental health and human connection. Die zunehmende Akzeptanz von KI als emotionale Begleiter wird von Branchenexperten als kulturell bedeutend, aber auch riskant angesehen. Viele betonen, dass KI niemals echte therapeutische Beziehungen ersetzen kann, aber als erster Ansprechpartner für emotionale Belastungen eine wichtige Rolle spielen könnte – besonders in Zeiten von Versorgungslücken im Gesundheitswesen. Unternehmen wie Microsoft, Meta und OpenAI investieren massiv in ethische KI-Entwicklung, doch die Balance zwischen Innovation und Verantwortung bleibt entscheidend.

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AI-Chatbots als emotionale Entlastung: Suleyman sieht therapeutischen Nutzen | Aktuelle Beiträge | HyperAI