AI Technology Accelerates Pusterla 1880 Budgeting Process by 90%

Technology Reply, a company within the Reply group specialized in designing solutions based on Oracle technologies, has partnered with Pusterla 1880 to revolutionize their quotation management process through artificial intelligence (AI). The collaboration has significantly optimized the time required to create new quotations, reducing them to less than five minutes and cutting the time needed for cost estimation and validation by up to 90%. Pusterla 1880, a luxury packaging manufacturer with over 140 years of experience, faced increasing complexity in its quotation processes due to the high degree of product customization and variable costs. To enhance efficiency and accuracy in responding to customer requests, the company decided to adopt a solution that could automate the entire quotation process, moving away from traditional manual methods. The solution leverages a system of specialized AI agents developed and run on Oracle Cloud Infrastructure (OCI) and Oracle Database 23ai. These agents are designed to generate precise cost estimates and price proposals. Specifically, the system comprises three key components: AI Configurator Assistant: Analyzes historical data to construct new production processes. This agent uses machine learning algorithms to identify patterns and optimize workflows based on past performance. Brief Analysis Assistant: Automatically extracts technical specifications from customer briefs. By leveraging natural language processing (NLP) techniques, this assistant can rapidly interpret and categorize the details required for accurate quotations. Estimates Assistant: Automates and optimizes the decision-making process by generating dynamic queries based on model annotations within the data structure. It enhances speed and precision in cost estimation. Additionally, the Estimates Assistant utilizes Oracle AI Vector Search to retrieve relevant financial information from documents and enrich the large language model (LLM) with contextual business knowledge, further improving the accuracy of its responses. Luca Meana, President of Pusterla 1880, stated, "By leveraging the AI capabilities provided by Oracle Cloud Infrastructure and Oracle Database 23ai, and with the support of Technology Reply, we have significantly simplified our quotation process. This allows us to respond more quickly to customer requests while simultaneously reducing the risk of decision-making errors." Tirthankar Lahiri, Senior Vice President of Mission-Critical Data and AI Engines at Oracle, commented, "Our collaboration with Technology Reply is rapidly evolving business processes through AI and the capabilities of Oracle Autonomous Database and AI Vector Search. The project with Pusterla 1880 demonstrates how artificial intelligence can effectively integrate into companies, promoting intelligent automation and operational efficiency. Thanks to Oracle Cloud Infrastructure, we help organizations enhance their innovation processes and improve operational performance." The implementation of the AI-driven solution has led to several tangible benefits for Pusterla 1880: - ** Increased Precision: Quotations are now more accurate, reflecting actual production costs. - Faster Response Times: Customer requests are handled much quicker, enabling faster turnaround times. - Efficient Resource Management: The solution optimizes the use of internal resources, making the process more streamlined and cost-effective. - Reduced Risk of Errors: Automated and data-driven processes minimize human error. - Strategic Pricing**: Improved consistency between estimates and actual costs helps in making more informed and strategic pricing decisions. The integration has also fostered a more structured and strategic approach to business operations. By automating the quotation process, Pusterla 1880 can focus on innovation and customer relationships, confident that their pricing is both accurate and timely. Industry Evaluation and Company Profiles Industry insiders praise the implementation of AI in the quotation process, noting that it sets a new standard for operational efficiency in manufacturing. The use of specialized AI agents and Oracle's robust cloud infrastructure showcases a practical application of advanced technology, which can be replicated in various sectors. Pusterla 1880 is a leader in luxury packaging, renowned for its commitment to sustainability and innovation. The company continually seeks out innovative materials and technical solutions to offer high-quality, personalized, and environmentally friendly packaging. Technology Reply, part of the Reply group, has over 25 years of experience in supporting businesses with their digital transformation and innovation processes. They specialize in integrating AI, machine learning, big data, and emerging technologies to create tailored and effective solutions. Their collaboration with Pusterla 1880 exemplifies their expertise in leveraging Oracle technologies to drive significant business improvements. Overall, the success of this project highlights the potential of AI and cloud technology to transform traditional business practices, making them more efficient and reliable.