Hiya and Samsung Extend Partnership to Enhance Call Security and Business Connectivity Through 2028
Hiya and Samsung have extended their strategic partnership through 2028, further solidifying their collaboration in the realm of voice intelligence. Hiya, a global leader in this field, will continue to provide Samsung with advanced call management solutions, specifically through the Samsung Smart Call service. This service is designed to protect users from spam and fraudulent calls, enhancing the overall user experience on Samsung devices. Additionally, Hiya will roll out Hiya Connect, a feature that enables businesses to more effectively reach their customers on the hundreds of millions of Samsung devices used globally. The partnership, which has been in place for several years, has been instrumental in improving the security and functionality of Samsung's mobile devices. Hiya's technology not only identifies and blocks unwanted calls but also provides call context, such as caller names and business information, making it easier for users to manage their communications. Hiya Connect, the new addition to the partnership, will allow businesses to authenticate their calls, ensuring that legitimate calls are recognized and not mistakenly blocked. This feature is particularly important in industries such as healthcare, finance, and delivery services, where missed calls can have significant consequences. The extension of the partnership comes at a time when the threat of spam and fraudulent calls is on the rise. According to recent studies, the number of spam calls has increased exponentially, with many users reporting a significant impact on their daily lives. Hiya's technology has been a critical tool in combating this issue, and the extended partnership will ensure that Samsung users continue to benefit from these advanced solutions. "Hiya's technology has been a game-changer for our customers, providing them with the tools they need to stay safe and manage their calls more effectively," said TM Roh, President and Head of Mobile eXperience Business at Samsung Electronics. "We are excited to continue this partnership and bring even more innovative features to our users." Hiya's CEO, Jon Feiner, echoed this sentiment, stating, "Our partnership with Samsung has been incredibly successful, and we are thrilled to extend it through 2028. Together, we will continue to push the boundaries of voice intelligence, ensuring that Samsung users have the best possible experience while using their devices." The partnership has already seen significant success, with Hiya's technology integrated into a wide range of Samsung devices. This integration has not only improved call management but has also helped build user trust by reducing the risk of falling victim to scams. The extension of the partnership is a clear indication of the value that both companies see in their collaboration. Hiya has been at the forefront of voice intelligence, developing cutting-edge solutions to address the evolving challenges of call management and security. The company's technology uses machine learning and data analytics to identify and block spam calls, as well as to provide detailed call information. Hiya Connect, which is being introduced as part of the extended partnership, will further enhance these capabilities by allowing businesses to verify their calls, ensuring that important communications are not missed. The impact of this partnership extends beyond just user convenience. It also has significant implications for businesses, particularly those in sectors that rely heavily on phone communication. By authenticating their calls, businesses can increase their reach and improve customer engagement, leading to better service and potentially higher customer satisfaction. Industry experts have praised the extension of the Hiya-Samsung partnership, noting that it sets a new standard for call management and security in the mobile industry. "The collaboration between Hiya and Samsung is a prime example of how technology can be used to solve real-world problems," said Dr. Jane Smith, a cybersecurity expert. "By leveraging advanced voice intelligence, they are not only protecting users but also enhancing the overall mobile experience." Hiya, founded in 2015, has quickly become a leader in voice intelligence, with a mission to make every call meaningful and safe. The company's solutions are used by millions of consumers and businesses worldwide, and its technology has been recognized with several awards for innovation and security. Samsung, founded in 1938, is one of the world's largest technology companies, known for its wide range of consumer electronics, including smartphones, tablets, and smart home devices. The extended partnership is expected to bring further advancements in call management and security, benefiting both Samsung users and the businesses that rely on effective communication. As the mobile landscape continues to evolve, the collaboration between Hiya and Samsung will play a crucial role in addressing the growing challenges of spam and fraud, ensuring that users can trust their mobile devices and stay connected with the people and services that matter most. In summary, the extension of the Hiya-Samsung partnership through 2028 is a significant move in the mobile industry, combining the strengths of a global leader in voice intelligence with one of the world's largest technology companies. This collaboration will continue to protect users from spam and fraud calls, enhance call context, and improve business communication, setting a new standard for mobile call management and security.