Infobip Deploys NVIDIA DGX B200 to Boost AI-Driven Customer Experience in EU Project

Infobip Bolsters AI Capabilities with NVIDIA DGX B200 VODNJAN, Croatia -- Global communications platform Infobip has recently deployed NVIDIA DGX B200 systems in its data center infrastructure, a move that highlights the company’s commitment to advancing its artificial intelligence (AI) capabilities. Infobip is one of the first companies in Central Europe to leverage this powerful technology. The deployment is part of the IPCEI-CIS project, an EU initiative aimed at developing a next-generation global communications platform to enhance European competitiveness and protect digital sovereignty. The collaboration between Infobip's Communications Platform as a Service (CPaaS) and Contact Center as a Service (CCaaS) platforms and AI presents a significant opportunity to elevate customer experience. By integrating AI, Infobip can offer more personalized and efficient services. Gartner® predicts that by 2028, generative AI will drive conversational customer experience (CX) in 80% of enterprises, a substantial increase from 20% in 2024. The NVIDIA DGX B200 systems are equipped with eight NVIDIA Blackwell GPUs and 1.4 terabytes of GPU memory, alongside two fifth-generation Intel Xeon CPUs per module. These specifications make the supercomputer an excellent AI accelerator, capable of handling both the training and inference of sophisticated AI models. Damir Prusac, Vice President of Research Alliances at Infobip, expressed enthusiasm about the new deployment: "We are excited to start using the NVIDIA DGX B200 for the IPCEI-CIS project. This system will significantly enhance our AI model development and deployment, allowing us to deliver faster and more efficient AI-driven solutions. It also solidifies our position as a leader in innovation and technology." Carlo Ruiz, Vice President of Enterprise Solutions at NVIDIA, emphasized the importance of advanced AI solutions for global communications platforms: "These platforms are facing growing demands for secure, efficient, and scalable AI technologies. The NVIDIA Blackwell-powered DGX platform offers the performance and flexibility required to address the most complex AI tasks, enabling companies like Infobip to accelerate the development and deployment of transformative digital communication solutions." Infobip is a global cloud communications platform that empowers businesses to create seamless and connected customer experiences throughout their journeys. By integrating the NVIDIA DGX B200 into its infrastructure, Infobip is well-positioned to meet the evolving needs of its clients and contribute to the broader goal of strengthening Europe's digital framework.