OneShield AI Hub Achieves Anthropic Certification for Zero Data Retention, Ensuring Enhanced Privacy and Compliance in Insurance AI
OneShield, a leading provider of core insurance technology solutions, has announced that its AI Hub has achieved Anthropic certification for Zero Data Retention (ZDR), reinforcing its commitment to data privacy and regulatory compliance. The agreement ensures that all information processed through the AI Hub is handled in real time and is never stored, logged, or reused by Anthropic for model training. “Data privacy and regulatory compliance are foundational to our industry,” said Tony Villa, Chief Executive Officer of OneShield. “This agreement confirms that the information processed via our AI Hub is processed and deleted immediately, offering insurers the confidence they need to adopt AI responsibly.” The Zero Data Retention framework guarantees that no inputs or outputs from the AI Hub remain accessible or retained by Anthropic. This means that sensitive insurance data—such as policyholder details, claims information, and underwriting assessments—is processed securely and permanently erased after use, eliminating risks associated with data leakage or unauthorized model training. OneShield’s AI Hub serves as a centralized platform for developing, testing, and deploying AI-powered solutions tailored to the insurance sector. It enables insurers to leverage AI agents, prebuilt workflows, and integrations with third-party tools to streamline critical functions including underwriting, claims processing, and customer service. Designed to integrate seamlessly with existing insurance operations, the platform accelerates innovation while embedding governance, security, and compliance into every stage of development and deployment. “Compliance is built into the design of the AI Hub,” said Doug Moore, Chief Innovation Officer at OneShield. “This agreement confirms that our controls eliminate data retention, prevent unintended model training, and significantly reduce regulatory risk for our clients. With Zero Data Retention and full customer control over shared information, we’re proving that AI can be deployed responsibly and at scale in highly regulated industries.” The certification marks a major milestone in OneShield’s mission to lead the adoption of ethical and compliant AI in the core insurance technology space. As the first marketplace of its kind in the sector to offer both advanced AI capabilities and regulatory-grade data protection, the AI Hub sets a new standard for responsible innovation. OneShield delivers comprehensive SaaS platforms for property and casualty insurers and managing general agents (MGAs) of all sizes. Its solutions include enterprise-level policy management, billing, claims handling, rating, relationship management, product configuration, business intelligence, and smart analytics. Built specifically for personal, commercial, and specialty insurance, the platforms support over 90 lines of business. The company’s global presence includes headquarters in Marlborough, Massachusetts, with additional offices in India. For more information, visit www.OneShield.com.
