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FTC Commissioner Questions Delayed Snap AI Chatbot Complaint, Demands Transparency on Child Safety Risks

U.S. Federal Trade Commission Commissioner Rebecca Slaughter has raised concerns about the status of a confidential complaint the FTC filed against Snap over its My AI chatbot, urging for greater transparency. Speaking on CNBC’s 'The Exchange,' Slaughter expressed frustration that the public remains in the dark about what has happened to the complaint, which the FTC referred to the Department of Justice earlier this year. In January, the FTC announced it had referred a non-public complaint alleging that Snap’s My AI chatbot posed potential "risks and harms" to young users, citing concerns over inappropriate or unsafe interactions. The agency stated the referral was made "in the public interest," but has since provided no further updates on the matter. “We don’t know what has happened to that complaint,” Slaughter said. “The public does not know what has happened to that complaint, and that’s the kind of thing that I think people deserve answers on.” Snap’s My AI chatbot, launched in 2023, is powered by large language models from OpenAI and Google. Since its debut, it has drawn scrutiny for generating concerning or inappropriate responses, particularly when interacting with minors. The issue has intensified amid growing public concern over AI systems engaging with children without adequate safeguards. The Department of Justice and Snap have not responded to requests for comment on the status of the complaint. Slaughter’s remarks came the day after President Donald Trump hosted a White House dinner with top tech executives, including Google’s Sundar Pichai, Meta’s Mark Zuckerberg, and Apple’s Tim Cook. She criticized the timing, saying, “The president is hosting Big Tech CEOs in the White House even as we're reading about truly horrifying reports of chatbots engaging with small children.” Trump has been actively attempting to remove Slaughter from her position at the FTC. Earlier this week, a U.S. appeals court upheld her right to remain in office, rejecting a move to oust her. On Thursday, Trump asked the Supreme Court to intervene and allow him to fire her. Meanwhile, FTC Chair Andrew Ferguson, a Trump appointee who succeeded Lina Khan, had previously opposed the complaint against Snap. In January, he stated he would issue a more detailed statement “about this affront to the Constitution and the rule of law” if the DOJ moved forward with legal action. His comments underscored the political and legal tensions surrounding the FTC’s enforcement actions in the AI space.

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