8x8, Inc. (NASDAQ: EGHT), a global leader in business communications platforms, has been awarded Gold in the User Experience Design (UX) – Business category at the 2025 London Design Awards for its product, 8x8 Engage. The recognition highlights the company’s commitment to creating intuitive, customer-first communication solutions that drive real-world impact. The London UX Design Awards celebrate digital experiences that prioritize users, recognizing designs that are not only functional and accessible but also engaging and purposeful. The award specifically honors excellence in mobile apps, websites, digital platforms, and other digital tools across industries including healthcare, mobility, smart home systems, and customer service. Modern customer-facing teams often struggle with fragmented communication tools that don’t align with how they actually work. They switch rapidly between channels, collaborate across departments, and operate on the move—yet are forced to juggle multiple disconnected apps. This leads to lost time, broken context, and inconsistent service delivery. 8x8 Engage solves this challenge by delivering a mobile-first, unified workspace built specifically for frontline and expert teams. It integrates voice, video, SMS, RCS, WhatsApp, Messenger, and Viber into a single intelligent workflow powered by AI and contextual awareness. By aligning with real-world workflows, the platform ensures faster response times, fewer handoff errors, and teams that stay focused on customers instead of chasing information. The result is a more consistent, efficient, and satisfying customer experience—without adding complexity. “User experience is a business differentiator, and winning Gold validates our commitment to delivering technology that reduces operational effort for every knowledge worker,” said Dhwani Soni, Global Vice President of Product Design and User Experience at 8x8, Inc. “8x8 Engage is intentionally designed for the experts behind the scenes—billing, IT, HR, finance—and for field teams working on the go. By streamlining communication and information flow, we help organizations improve resolution times, collaboration efficiency, and overall customer satisfaction. When technology empowers specialists to work smarter with less cognitive load, the business feels the impact immediately in performance, quality, and loyalty.” As a cornerstone of the 8x8 Platform for CX, 8x8 Engage unifies contact center, unified communications, and API capabilities into a single, intelligent, and scalable solution. It enables organizations to standardize on one architecture, accelerate adoption, and deliver consistent, connected experiences across every customer touchpoint—without increasing operational burden. For more information about 8x8 Engage and the 8x8 Platform for CX, visit 8x8.com. About 8x8, Inc. 8x8, Inc. (NASDAQ: EGHT) empowers organizations to connect people and teams through its integrated platform for Customer Experience. The 8x8® Platform for CX combines Contact Center, Unified Communications, and CPaaS solutions with AI-driven intelligence to enable personalized customer journeys, enhance collaboration, and deliver actionable insights. The company helps customer experience and IT leaders become the heartbeat of their organizations by turning every interaction into a meaningful opportunity. For more information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook. Copyright 2025 8x8, Inc. 8x8 and associated brand assets are trademarks of 8x8, Inc. All rights reserved.