Wells Fargo & Company has appointed Faraz Shafiq as Head of AI Products and Solutions, effective February 9. The move underscores the bank’s strategic focus on accelerating artificial intelligence adoption to drive innovation, enhance customer experiences, and fuel long-term growth. Shafiq will report to Saul Van Beurden, Head of AI and Co-CEO of Consumer Banking and Lending, and will be based in San Francisco. His role will involve leading the vision, strategy, and development of enterprise-wide AI-powered products and solutions across the organization. “Hiring top talent is a critical factor in expanding AI capabilities with greater speed and impact,” said Van Beurden. “Faraz brings deep expertise in generative and agentic AI, along with a proven track record in scaling enterprise platforms. His leadership will be instrumental in advancing our AI strategy and transforming how we work and serve our customers.” With over 15 years of experience in technology and product leadership, Shafiq joins Wells Fargo from Amazon Web Services, where he held key roles in product and platform development. He has also held leadership positions at Verizon, AT&T, and Google, bringing a wealth of experience in building scalable, customer-centric technology solutions. In his new role, Shafiq will focus on integrating AI across Wells Fargo’s operations, driving innovation in areas such as customer service, risk management, fraud detection, and personalized financial solutions. He will also champion responsible AI practices, ensuring ethical development and deployment of AI systems. “AI is reshaping industries at an unprecedented pace, and financial services is among the most deeply impacted,” said Shafiq. “I’m excited to join a trusted leader like Wells Fargo at a pivotal moment. I look forward to collaborating across teams to deliver transformative, responsible AI solutions that benefit our customers, employees, and communities.” Wells Fargo & Company, with approximately $2.1 trillion in assets, operates through four key segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. The bank ranked No. 33 on Fortune’s 2025 list of America’s largest corporations. For more information, visit www.wellsfargo.com.