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Global AI Consulting and Support Services Market to Reach $72.8 Billion by 2030, Driven by Digital Transformation and Rising Demand Across Sectors

The global AI Consulting and Support Services market, valued at US$14 billion in 2024, is projected to grow at a compound annual growth rate (CAGR) of 31.6% from 2024 to 2030, reaching an estimated US$72.8 billion by the end of the forecast period. This growth is driven by increasing AI adoption across industries such as healthcare, finance, retail, and manufacturing, fueled by the need for automation, competitive advantage, and improved customer experiences. Nearly 70% of global businesses are either implementing or planning AI integration as part of their digital transformation strategies, creating strong demand for expert consulting and ongoing support. The market is segmented by service type, company type, and industry sector. Analytics Consulting remains the largest segment, accounting for 38.1% of the market in 2024, as organizations seek to extract actionable insights from vast volumes of structured and unstructured data using predictive analytics, machine learning, and big data tools. Digital Strategy & Transformation is the fastest-growing service type, with a projected CAGR of 36.2%, reflecting the need for end-to-end AI integration across business functions, including process reengineering, customer experience redesign, and AI-driven innovation. AI Support Services focus on maintaining and optimizing deployed AI systems, including monitoring, troubleshooting, performance enhancement, scalability, and knowledge transfer. While AI Consulting delivers the initial solution, Support Services ensure long-term reliability, compliance, and adaptability to evolving business needs. North America holds the largest market share at 36.8% in 2024, led by the United States, which benefits from advanced digital infrastructure, high cloud adoption, and stringent data privacy regulations like the CCPA. The region’s strong presence of major tech players such as Google, Microsoft, and IBM further drives demand. The Asia-Pacific region is set to grow at the fastest CAGR of 36.9%, supported by government initiatives like India’s US$7 billion India AI Mission and the EU’s US$1 billion AI Innovation Fund, as well as rapid digital transformation in China, India, and Singapore. In terms of company type, large enterprises dominate the market with a 63.1% share, driven by complex operations, global scale, and significant AI investment. However, SMEs are expected to grow at a rapid CAGR of 35.9% through 2030, empowered by cloud-based AI tools, AI-as-a-Service (AIaaS) models, and government-backed programs that lower entry barriers. The BFSI (Banking, Financial Services, and Insurance) sector leads by market share at 22.1%, leveraging AI for fraud detection, risk modeling, automation, and personalized services. Healthcare is the fastest-growing sector, with a projected CAGR of 36.6%, as consulting services help manage large medical datasets, deploy predictive models, integrate AI into clinical decision-making, and ensure compliance with regulations such as HIPAA and GDPR. Key players in the market include Accenture, IBM, Deloitte Touche Tohmatsu, PwC, EY, McKinsey & Company, Boston Consulting Group (BCG), and Tata Consultancy Services. These firms offer comprehensive AI consulting and support solutions, from strategy development and model deployment to governance, ethics, and workforce training. Their market positioning reflects strong capabilities in digital transformation, industry specialization, and global delivery networks. Market growth is supported by rising investments in AI infrastructure, increasing regulatory scrutiny, and the persistent shortage of in-house AI expertise—around 37% of organizations cite lack of internal skills as a major barrier. Strategic entry into the market requires deep industry knowledge, strong partnerships, and a focus on ethical AI practices. The report provides detailed analysis through SWOT, Porter’s Five Forces, and PESTLE frameworks, offering insights into market dynamics, competitive landscapes, and emerging trends. With comprehensive regional and sector-specific data, it serves as a strategic guide for companies navigating the evolving AI consulting ecosystem.

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