Enterpret, a leader in customer intelligence, has launched the first agentic customer feedback platform designed to unify, understand, and act on fragmented customer signals across hundreds of channels. The platform is already helping fast-growing companies like Perplexity, Notion, Canva, and Fanatics improve customer retention and fuel sustainable growth. Unlike traditional tools that rely on static surveys or siloed analytics, Enterpret’s new platform ingests feedback from over 50 sources—including product usage data, support tickets, sales calls, community forums like Reddit and X, and communication tools like Intercom and Gong. It uses adaptive AI to continuously map customer interactions across products, support, and community conversations, creating a dynamic, real-time view of the customer experience. At the heart of the platform is an agentic architecture that goes beyond passive analysis. Instead of waiting for teams to manually interpret feedback, Enterpret autonomously detects emerging issues, quantifies their potential revenue impact, and recommends or triggers corrective actions in real time. This shift from insight to action helps companies respond faster and more effectively to customer needs. Key innovations include a Customer Knowledge Graph that connects feedback across users, accounts, opportunities, and products, and an Adaptive Taxonomy that automatically evolves without requiring manual tagging. These capabilities ensure feedback data remains accurate, traceable, and directly tied to business outcomes. “Increasing retention by just 5% can boost profits by 25 to 95%, yet most companies still struggle to act on customer feedback in time,” said Varun Sharma, Co-Founder and CEO of Enterpret. “The problem isn’t a lack of data—it’s the inability to make sense of it fast enough. Enterpret transforms overwhelming noise into clear, actionable intelligence so teams can build what customers truly want.” Nick Bell, CEO of Fanatics Collect, praised the platform’s ability to deliver context at scale. “Feedback doesn’t come in neat survey results—it floods in from dozens of channels at once. The challenge isn’t collecting data; it’s turning it into timely, meaningful action. Enterpret gives us that capability, enabling us to serve our collectors better as we scale.” Enterpret’s platform is trusted by leading companies including Notion, Canva, Strava, Monday.com, and Vimeo. Founded in 2020 by brothers Varun and Arnav Sharma, the company is backed by top-tier investors including Kleiner Perkins, Canaan Partners, Wing, Peak XV, and Recall Capital. Organizations interested in seeing the platform in action can schedule a demo at www.enterpret.com/demo.