CITGO Petroleum Corporation, a major U.S.-based oil refiner, has successfully gone live with Behavox, the leading AI-powered communications surveillance platform, for regulatory archiving and compliance monitoring. The implementation marks a significant step in enhancing CITGO’s compliance program by leveraging advanced AI-driven insights to manage evolving regulatory and operational risks. Frank Beck, Manager of Commercial Ethics and Compliance at CITGO, highlighted the strategic importance of the partnership: “Elevating our compliance program to stay ahead of evolving risks was the driving force behind choosing Behavox. With this platform, we now have access to AI-powered risk policies, high-quality alerts, and robust testing capabilities—tools that strengthen our defenses while improving efficiency across the organization.” Behavox provided a dedicated implementation team to ensure a smooth and rapid onboarding process, minimizing disruption and workload for CITGO’s internal teams. The focus was on seamless integration, data accuracy, and timely deployment of critical compliance functions. Nabeel Ebrahim, Chief Revenue Officer at Behavox, noted the growing trend among energy and commodities firms adopting intelligent surveillance solutions: “CITGO joins a growing cohort of forward-thinking organizations in the energy sector turning to Behavox. Their focus on strong data integration, rigorous platform testing, and clear management reporting aligns perfectly with our mission to deliver reliable, scalable compliance technology.” Aishwarya Shastri, Commodities Trading Customer Success Manager at Behavox, emphasized the company’s commitment to client support: “From day one, our priority has been a high-touch experience—ensuring fast onboarding, smooth integration, and a platform tailored to CITGO’s specific compliance goals. We’re proud to support CITGO’s ethics and compliance team and help drive long-term value.” This deployment underscores Behavox’s expanding influence in the energy and commodities industry, where firms are increasingly turning to AI-powered platforms to meet complex regulatory demands, manage risk, and streamline compliance operations. CITGO Petroleum Corporation is a leading independent refiner in the United States, operating three refineries in Lake Charles, La.; Lemont, Ill.; and Corpus Christi, Texas. It owns or jointly operates 42 terminals, eight pipelines, and three lubricants blending and packaging plants. With a combined crude capacity of approximately 807,000 barrels per day and around 3,300 employees, CITGO ranks as the fifth largest refiner in the U.S. The company supplies transportation fuels, lubricants, petrochemicals, and other industrial products through a network of approximately 4,000 independently operated branded retail outlets, primarily east of the Rocky Mountains. CITGO is owned by CITGO Holding, Inc. Behavox, founded in 2014, is a global AI company headquartered in London with offices in New York City, Montreal, Seattle, Singapore, and Tokyo. The company specializes in transforming structured and unstructured corporate data into actionable insights, using proprietary technology and industry-specific large language models. Its platform enables users to ask complex questions and receive accurate answers without requiring expertise in data science or technology. Behavox serves a diverse client base across banking, asset management, commodities, private equity, crypto, and non-financial sectors, helping organizations improve compliance, reduce risk, and operate more efficiently.