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Scribe Valued at $1.3B as It Unveils AI-Driven Workflow Platform to Identify Real Automation Payoffs

Scribe has reached a $1.3 billion post-money valuation following a $75 million Series C funding round led by StepStone, with participation from existing investors Amplify Partners, Redpoint Ventures, Tiger Global, Morado Ventures, and New York Life Ventures. The round marks a significant milestone for the five-year-old company, which is now launching Scribe Optimize—a new platform designed to help enterprises identify where AI and automation will deliver real value, rather than becoming costly experiments. The funding comes over a year after Scribe raised $25 million in its Series B, a sum the company has largely not needed to tap into, CEO Jennifer Smith said in an exclusive interview. With this new capital, Scribe plans to accelerate the rollout of Scribe Optimize and other products aimed at solving a critical challenge: determining where to automate first. Many companies are rushing to adopt AI, but Smith noted that most still struggle to answer a fundamental question: What should we automate, and why? Traditional methods—such as interviews, workshops, or consulting engagements—can take months and often fail to capture the full picture of how work is actually performed. Scribe Optimize addresses this gap by analyzing workflows across an organization, extracting real-time data on what tasks are being done, how frequently, and how long they take. It then presents a unified view of operational processes in a single dashboard, enabling leaders to pinpoint automation opportunities with precision. Founded in 2019 by Smith and CTO Aaron Podoln, Scribe began before the generative AI boom. Its flagship product, Scribe Capture, automatically documents workflows using a browser extension and desktop app. When a user completes a task, Capture generates a step-by-step guide with text and screenshots, which can be shared, embedded in tools, or used for onboarding. Customers report saving 35 to 42 hours per person per month and reducing onboarding time by 40%. The platform has documented over 10 million workflows across 40,000 software applications, serving more than 5 million users and 78,000 paying organizations. Notable clients include New York Life, T-Mobile, LinkedIn, HubSpot, and Northern Trust. Smith emphasized that Scribe’s adoption is driven by end users who see immediate value—users don’t adopt it because their boss told them to, but because it makes their jobs easier. This grassroots adoption then spreads to teams, departments, and central functions focused on scaling knowledge and improving efficiency. Scribe operates in the U.S., U.K., Canada, Australia, and Europe, with the latter three markets emerging as key growth areas. The company has more than doubled its revenue in the past year and has seen its valuation increase fivefold since its last funding round. With a current team of 120 employees, Scribe plans to double its headcount within the next 12 months.

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