Ant International has unveiled significant upgrades to Antom Copilot, its pioneering AI agent designed to simplify payment and operations management for merchants. The enhanced version, now integrated into the Antom Merchant Portal, leverages advanced automation and personalized guidance based on real-world merchant experiences, helping businesses navigate the complexities of global payments more efficiently. Key improvements include an upgraded agentic retrieval-augmented generation (RAG) architecture with dynamic standard operating procedures (SOP) planning. This enables Antom Copilot to learn each merchant’s unique business patterns and deliver proactive, context-aware recommendations across payment workflows. As a result, the AI agent can anticipate challenges and suggest optimized actions tailored to individual merchant needs. Since its launch in 2024, Antom Copilot has seen rapid adoption, with 72% of Antom merchants completing self-service integration within one year. The tool has reduced payment integration time by 90% and improved dispute resolution efficiency by 46%, significantly lowering operational friction for businesses. “Managing payments doesn’t have to be a passive, low-ROI task,” said Gary Liu, CEO of Antom, Ant International. “Our mission is to bring enterprise-grade AI efficiency to every merchant—regardless of size—making advanced tools accessible and affordable. We’re turning what large enterprises achieve with dedicated teams into everyday solutions for small and medium-sized businesses.” In addition to the Copilot upgrade, Antom recently launched EPOS360, an AI-powered application that unifies point-of-sale systems, payments, banking, lending, and growth support. The platform is designed to help SMEs transition smoothly from setup to scale, streamlining operations and driving business growth. The advancements reflect Ant International’s broader strategy to develop domain-specific agentic AI that directly addresses the global challenges of payment complexity. The company is investing in training AI agents using deep industry expertise and a vast library of anonymized, real-world case data. In 2025, Ant International expanded its collaboration with industry leaders to co-develop new agent protocols and standards, ensuring AI systems can work together efficiently and securely. “Ant International is committed to building intelligent, specialized AI agents that solve real problems in commerce,” said Jiangming Yang, Chief Innovation Officer at Ant International. “By combining deep domain knowledge with advanced AI, we’re creating a new generation of tools that orchestrate complex tasks with precision, speed, and adaptability.” Antom, a key part of Ant International, is a global leader in merchant payment and digitization services. It provides vertical-specific digital payment solutions to businesses of all sizes, supporting over 300 payment methods and enabling merchants to accept payments in more than 100 currencies across 200+ markets. Beyond payments, Antom offers digital marketing and digitization services to help merchants optimize operations and strengthen customer engagement. For more information, visit https://www.antom.com/.