eClinicalWorks and Sunoh.ai have partnered to transform patient care and provider efficiency at Main Street Medical, a primary and urgent care center located on Hilton Head Island, South Carolina. Established 18 years ago, the practice serves over 1,000 patients with a focus on primary care and a smaller segment of urgent care. The clinic recently integrated Sunoh.ai, an AI-powered medical scribe, into its operations, which has had a significant impact on clinical documentation, provider satisfaction, and patient care. Casey Bateman, the office manager at Main Street Medical, emphasized the transformative effect of Sunoh.ai. Before implementing the technology, providers often spent hours after their shifts completing detailed notes. With Sunoh.ai, these providers can save up to an hour of their day on documentation. This is particularly beneficial given the high volume of Spanish-speaking patients the clinic serves; Sunoh.ai’s multilingual capabilities allow for accurate documentation in the patient's preferred language, improving communication and care quality. The AI scribe works by seamlessly integrating into eClinicalWorks’ Electronic Health Record (EHR) system. During consultations, Sunoh.ai listens to and transcribes the conversation between the provider and the patient, automatically generating comprehensive and detailed notes. These notes capture the History of Present Illness (HPI) and other critical information, ensuring that all aspects of the interaction are documented accurately. Providers can review and sign off on these notes quickly, freeing up more time for patient care and reducing the risk of burnout. Girish Navani, CEO and co-founder of eClinicalWorks, expressed pride in this partnership. “We are thrilled to see how Sunoh.ai is supporting Main Street Medical in delivering optimal patient care,” Navani stated. “Our AI solution is designed to streamline clinical documentation, enhance patient-provider interactions, and ultimately improve the overall quality of healthcare.” The integration of Sunoh.ai has not only improved the efficiency of documentation but also the completeness and accuracy of patient records. According to Bateman, the detailed HPIs generated by Sunoh.ai have led to more comprehensive notes, which in turn facilitate better clinical decision-making. Furthermore, the practice has seen a reduction in the administrative workload, allowing providers to spend more time with patients and less time on paperwork. Sunoh.ai is part of a broader trend in healthcare where AI technologies are being used to reduce the administrative burden on providers. The technology’s ability to capture and document conversations in real-time not only saves time but also ensures that no important details are overlooked. This has been especially valuable during the COVID-19 pandemic, where healthcare providers are under increased pressure to deliver efficient and effective care while managing overwhelming workloads. The success at Main Street Medical has sparked interest among other healthcare providers and organizations. Several clinics and practices have reached out to eClinicalWorks and Sunoh.ai to learn more about the integration and potential benefits of using AI-powered medical scribes. This growing demand highlights the broader impact and potential of such technologies in the healthcare sector. Main Street Medical's use of Sunoh.ai is not just about efficiency; it is also about enhancing the patient experience. Accurate and comprehensive documentation ensures that follow-up care is informed and consistent, thereby improving patient satisfaction and outcomes. The clinic’s dedication to patient engagement and compassionate care aligns well with the capabilities of Sunoh.ai, making it a perfect fit for their operational model. Industry Evaluation and Company Profiles Healthcare industry insiders have praised the integration of Sunoh.ai with eClinicalWorks. They view it as a significant step forward in leveraging AI to address the chronic issue of provider burnout and improve clinical workflows. The seamless documentation provided by Sunoh.ai has the potential to enhance the quality of care by ensuring that patient interactions are fully captured and easily accessible for future reference. E ClinicalWorks, founded in 1999, has long been at the forefront of digital healthcare solutions. Its cloud-based EHR and Practice Management solutions are used by over 180,000 providers and 1 million medical professionals, highlighting its strong market presence. The company’s mission to improve patient relationships and healthcare delivery through innovative technology has been bolstered by its partnership with Sunoh.ai. Sunoh.ai, introduced to address the inefficiencies in clinical documentation, stands out for its EHR-agnostic design, meaning it can integrate with various healthcare management systems. Trusted by 80,000 providers, Sunoh.ai’s ambient listening technology offers a unique and immersive experience, making it a valuable tool for healthcare practices looking to enhance their operations and patient care. In conclusion, the partnership between eClinicalWorks and Sunoh.ai at Main Street Medical is a prime example of how AI can positively impact healthcare, both for providers and patients. This integration not only streamlines documentation but also supports the clinic’s mission of providing compassionate, high-quality care. As the healthcare sector continues to embrace AI, similar partnerships and solutions are expected to proliferate, further transforming the landscape of patient care and provider efficiency.