Fountain, the AI-native platform for managing the global frontline workforce, has launched Frontline OS, an AI-powered operating system designed to streamline hiring, onboarding, and workforce management for the world’s 2.7 billion frontline workers. The platform leverages agentic AI to reduce new hire screening time by up to 98% and boost employee retention by 50%. At the core of Frontline OS is Fountain Copilot, an AI assistant powered by Anthropic’s Claude models. Copilot enables teams to issue natural language commands—such as “find and hire 200 delivery drivers in Atlanta”—and automatically executes complex workflows. It coordinates multiple specialized agents to post job listings, screen applicants, conduct initial interviews, and extend offers, all while maintaining compliance and consistency. Frontline OS also autonomously fills open shifts, manages schedules, and generates real-time compliance and performance reports. By integrating these functions into a single, intelligent system, Fountain eliminates the inefficiencies and delays that plague traditional hiring and workforce management processes. “Frontline OS isn’t just another platform—it’s the infrastructure for an economy that’s been overlooked by traditional software,” said Sean Behr, CEO of Fountain. “With it, we’re giving frontline workers the same level of automation, intelligence, and user experience that desk-based employees have enjoyed for years. This is our moment to set the standard.” The platform’s impact is already being seen in real-world results. Early adopters of Fountain Copilot report significant improvements in hiring speed, quality of hires, and employee retention. These gains are especially critical given the high cost of turnover—McKinsey estimates that losing a single frontline retail employee can cost a retailer nearly $10,000. These costs extend across food and beverage, hospitality, healthcare, delivery, and other labor-intensive industries. Frontline OS is built on a modular architecture that allows businesses to scale seamlessly. Its orchestration agents work in concert to handle complex, multi-step tasks with minimal human intervention. The platform also emphasizes equity and transparency, ensuring fair hiring practices and consistent treatment across diverse teams. Fountain’s vision is to transform frontline operations through AI, enabling organizations to hire faster, manage teams more effectively, and empower workers with better tools and experiences. The company’s mission is to unlock unprecedented efficiency and impact across industries that rely on frontline labor. For more information about Frontline OS, visit www.fountain.com/frontline-os. Businesses interested in building a smarter, AI-driven frontline workforce can download the whitepaper, “Redefining Frontline Operations in the Age of AI.” Fountain is the AI-native platform for managing the global frontline workforce. Through Frontline OS, businesses can 10x their team capacity, 10x their speed, and 10x their talent—delivering transformative results in logistics, retail, hospitality, healthcare, and beyond.