Sprinklr Unveils 2025 CXUnifier Award Winners for Excellence in Customer Experience Innovation, AI, and Strategy
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, has announced the winners of the 2025 CXUnifier Awards, recognizing organizations and leaders who are redefining customer experience through innovation in data, artificial intelligence, and strategic vision. “The 2025 CXUnifier Award winners exemplify what’s possible when brands treat customer experience as a core strategic priority,” said Rory Read, President and CEO of Sprinklr. “From pioneering AI applications to transformative digital initiatives, these organizations are setting new benchmarks in unified customer engagement. Their success proves that exceptional customer experiences are not just a differentiator—they are a driver of measurable business outcomes. We are proud to honor their achievements.” The 2025 winners were selected by a panel of industry experts based on rigorous criteria, including innovation, measurable impact, scalability, and alignment with customer-centric principles. Each recipient demonstrated outstanding integration of technology, data, and strategy to deliver seamless, personalized, and impactful customer journeys across every touchpoint. The awards highlight how forward-thinking enterprises are leveraging advanced tools to break down silos, unify data, and act on real-time insights. From social media and marketing to customer feedback and omnichannel support, the winning organizations are redefining what it means to deliver trusted, consistent experiences at scale. To explore the full list of 2025 CXUnifier Award winners and learn more about their transformative approaches, visit: https://www.sprinklr.com/blog/2025-cxunifier-award-winners/. About Sprinklr Sprinklr is the leading AI-native platform for Unified Customer Experience Management (Unified-CXM), enabling enterprises to deliver exceptional customer experiences across every interaction point. By combining human insight with the power of artificial intelligence, Sprinklr empowers brands to build trust, foster loyalty, and drive engagement through personalized, efficient, and seamless experiences. The platform unifies critical customer-facing functions—including social media management, marketing, advertising, customer feedback, and omnichannel contact center operations—allowing enterprises to integrate data, eliminate silos, and respond instantly to customer needs. Today, more than 1,900 global enterprises—including Microsoft, P&G, Samsung, and 60% of the Fortune 100—rely on Sprinklr to deliver consistent, high-quality customer experiences worldwide.
