Mercedes-Benz Unveils AI-Powered Transformation with Celonis, Boosting Production Efficiency and Decision Speed Across Global Operations
Mercedes-Benz Group AG, one of the world’s most renowned automotive manufacturers, is accelerating its digital transformation through a strategic partnership with Celonis, a global leader in Process Intelligence. The collaboration, highlighted at Celosphere 2025, has already delivered measurable results, including improved on-time delivery and faster decision-making across its complex production and supply chain networks. Dr. Jörg Burzer, Member of the Board of Management at Mercedes-Benz Group AG responsible for Production, Quality, and Supply Chain Management, emphasized the importance of data transparency: “Full data transparency across our production network and the supply chain allows us to empower our teams to act with greater speed and precision.” He added that this visibility enables the company to anticipate changes, respond swiftly to market dynamics, and fully leverage the potential of AI. Mercedes-Benz has integrated the Celonis Process Intelligence Platform across its operations to connect data from multiple core systems, including those managing production, logistics, and supply chain activities. This integration enhances the Mercedes-Benz MO360 platform, providing real-time visibility into every order, part, and process across its vast network—one of the most intricate in global manufacturing. The platform has become central to Mercedes-Benz’s enterprise AI strategy, enabling smarter planning, agile adaptation to shifting market demands, and consistent delivery on its promise of quality and excellence. With hundreds of active users and growing adoption across departments, Celonis has emerged as a key driver of data-driven decision-making throughout the organization. “Mercedes-Benz is demonstrating how Process Intelligence makes enterprise AI work,” said Bastian Nominacher, co-CEO and co-founder of Celonis. “With Celonis, they’ve created the optimal conditions for AI to drive real outcomes—from smarter decisions to faster delivery—turning visibility into action.” The insights were shared during Celosphere 2025, Celonis’ annual global user conference, where over 3,000 business and technology leaders gathered to explore how process intelligence and AI are transforming enterprise operations. The event features live sessions available for virtual attendance on Tuesday, November 4, 2025, at 10am CET (4am ET) and 6pm CET (12pm ET). Celonis empowers organizations to understand how their business truly operates by creating a dynamic digital twin of processes through process mining and AI. Headquartered in Munich, Germany, and New York City, USA, with offices in more than 20 countries, Celonis helps thousands of companies unlock billions in value by continuously improving operations—driving efficiency, sustainability, and innovation.
