New research from Edith Cowan University (ECU) indicates that artificial intelligence chatbots such as ChatGPT could play a meaningful role in reducing mental health stigma, especially among individuals who are reluctant to seek traditional in-person therapy or counseling. The study highlights that many people avoid mental health support due to fear of judgment, lack of access, or concerns about privacy. AI-powered chatbots offer a confidential, accessible, and non-judgmental alternative that can help bridge the gap in care. Participants in the research reported feeling more comfortable discussing personal and emotional issues with AI chatbots than with human professionals, particularly in the early stages of seeking help. The anonymity and 24/7 availability of these tools make them appealing for individuals experiencing anxiety, depression, or other mental health challenges who may feel uncomfortable reaching out through conventional channels. The study also found that users perceived chatbots as supportive and empathetic, even when they were aware the responses were generated by algorithms. This suggests that AI can effectively simulate human-like understanding and provide initial emotional support, helping users feel validated and less isolated. Researchers emphasize that while chatbots are not a replacement for professional mental health care, they can serve as a valuable first step—encouraging individuals to engage with mental health topics, reduce stigma, and eventually seek more comprehensive treatment. The findings support the growing integration of AI in mental health support systems, particularly in underserved or remote communities where access to therapists is limited. As AI technology continues to evolve, the potential for chatbots to contribute to mental well-being is expanding. The ECU study adds to a growing body of evidence that AI can be a powerful tool in promoting mental health awareness and reducing the barriers that prevent people from getting the help they need.