Fourth Unveils iQ 2.3 with New AI-Driven Actions to Boost Compliance and Labour Efficiency in Hospitality
Fourth, a leading provider of workforce and inventory management solutions for the hospitality industry, has announced the release of Fourth iQ 2.3, introducing new AI-driven actions designed to enhance compliance and improve labour effectiveness for hospitality operators. The update expands the platform’s capabilities across HR, Workforce Management, and Inventory, delivering real-time, prioritized actions directly to managers through the iQ app. The Fourth iQ app now provides clear, actionable guidance on what needs attention and why, helping managers make informed decisions quickly and confidently. These AI-powered recommendations cover the full spectrum of daily operations—from hiring and compliance to forecasting, labour planning, and inventory management. By embedding context and rationale into every action, the app enables managers at all experience levels to act immediately, learn as they go, and reduce dependency on manual reports or back-office systems. “The power of Fourth iQ lies in its scale and consistency,” said Clinton Anderson, CEO of Fourth. “We’re building a growing library of intelligent actions across HR, workforce, and inventory—all delivered in one place with clear direction. These new features further reduce friction in daily operations, enabling managers to make better decisions faster and with greater confidence.” The latest release includes several key AI-driven enhancements: Employment Change Request Action: Managers can now approve or reject employee changes—such as pay adjustments or contract updates—directly within the iQ app. By surfacing these requests alongside daily tasks, the system ensures timely processing, reduces delays, and helps maintain accurate and on-time payroll. TrustID Right to Work Check Integration: Managers can now initiate and submit digital Right to Work checks using TrustID directly from the iQ app, eliminating the need to switch to the core HR module. This streamlines onboarding, reduces administrative burden, and ensures compliance is maintained at the right stage of the hiring process. Labour Forecast Exceeds Plan Alert: The app now alerts managers when the AI-generated sales forecast exceeds their own forecast by 15%. This early warning helps teams proactively adjust staffing levels to control labour costs while maintaining service quality. Labour Impact Metrics for Schedule Amendments: Managers gain real-time, granular insights into how changes to shifts—such as creating or modifying schedules—affect labour spend relative to budget. This empowers data-driven decisions that balance operational needs with financial performance. These new features build on an expanding suite of AI-powered actions already available across the platform. All recommendations are delivered through a single, prioritized feed, allowing managers to focus on the most critical tasks at any given moment. Fourth serves over 15,000 customers across 120,000 locations worldwide, helping restaurants, retailers, and hotels optimize operations through data-driven insights. The Fourth AI Platform leverages more than 20 years of industry data and advanced analytics to deliver actionable intelligence, demand forecasting, and operational guidance that improve margins and empower teams. For more information, visit uk.fourth.com.
