Claritev Partners with Burjeel Holdings to Enhance Revenue Cycle Management in MENA Region
Claritev Corporation (NYSE: CTEV), a leading U.S. healthcare technology and data insights company, and Claims Care Revenue Cycle Management LLC (CCRCM), a division of Burjeel Holdings (ADX: BURJEEL), have entered into a memorandum of understanding (MOU) to expand the availability of Claritev’s Payment and Revenue Integrity solutions in the Middle East and North Africa (MENA) region. This strategic partnership aims to revolutionize revenue cycle management (RCM) practices in the MENA healthcare market by combining Claritev’s advanced code editing and decision science technologies with Claims Care’s extensive regional expertise and established networks. The collaboration marks a significant milestone for Claritev in its global expansion strategy, allowing the company to penetrate new markets with its highly scalable RCM products. For Claims Care, this partnership represents an opportunity to enhance its existing revenue cycle operations and offer more sophisticated, data-driven solutions to its clients in the MENA region. Both companies are committed to driving greater efficiency, transparency, and value across the healthcare ecosystem. Under the terms of the MOU, Claritev and Claims Care will work together on a joint product roadmap to develop innovative RCM offerings tailored to the unique needs of the MENA market. The solutions will integrate Claritev's expertise in advanced coding and data analytics with Claims Care’s proficiency in regional healthcare administration processes. Additionally, Claritev plans to transition some of its offshore business processes to Claims Care, fostering deeper operational synergy and aligning more closely with local market conditions. John Sunil, Group CEO of Burjeel Holdings, highlighted the importance of this partnership: "At Burjeel Holdings, we are dedicated to leveraging innovation and strategic alliances to enhance healthcare delivery. Our collaboration with Claritev is a substantial step in transforming revenue cycle management in the MENA region. By merging Claritev’s cutting-edge technology with Claims Care’s regional knowledge, we aim to achieve higher efficiency, transparency, and value in healthcare services." Travis Dalton, Chairman, CEO, and President of Claritev, emphasized the potential impact of the partnership: "Healthcare globally stands at a critical juncture, and technology and data are pivotal in shaping its future. Our alliance with Claims Care, a leader in RCM in the Middle East, underscores our commitment to delivering innovative solutions that benefit all stakeholders in the healthcare ecosystem. Together, we can make healthcare more accessible and affordable for everyone." Claritev, previously known as MultiPlan, has been at the forefront of U.S. healthcare RCM for over four decades. The company's platform utilizes Artificial Intelligence (AI) and data science to provide actionable insights, optimize network and benefits design, and improve price transparency. Serving over 700 healthcare payors, 100,000 employers, 60 million consumers, and 1.4 million contracted providers, Claritev's solutions are designed to support all key stakeholders in the healthcare industry. The company's mission is to make healthcare more affordable and accessible through innovative technology. Claims Care, founded in 2016, is one of the largest independent RCM providers in the MENA region. Operating with a workforce of 1,000 employees across four international locations, Claims Care specializes in highly automated billing and claims management systems. The company handles over 3.5 million records, 5.4 million claims, and 1,500 key contracts annually. Its comprehensive services include patient registration, medical transcription, business and revenue intelligence analytics, quality assurance audits, and paperless authorization, all of which are aimed at streamlining administrative workflows and improving patient care. Industry experts view this partnership as a strategic move that could significantly reshape the RCM landscape in the MENA region. By bringing together Claritev’s advanced technological capabilities and Claims Care’s deep market penetration, the collaboration is expected to address some of the region's most pressing healthcare administration challenges, such as high error rates in coding and claims processing, inefficiencies in revenue collection, and lack of transparency in healthcare costs. Additionally, the integration of AI and data analytics into the RCM process is projected to enhance the overall efficiency and accuracy of healthcare billing, ultimately leading to better financial outcomes for healthcare providers and payors. Burjeel Holdings, listed on the Abu Dhabi Securities Exchange (ADX), is a leading healthcare services provider in the MENA region, known for its superspecialty hospitals and clinics. With a strong focus on innovation and technology, Burjeel Holdings has been instrumental in advancing healthcare standards across the region. Claims Care, as a subsidiary, plays a crucial role in the group’s efforts to simplify and improve healthcare administration. Claritev, on the other hand, has built a reputation as a pioneering force in the U.S. healthcare technology sector, leveraging its vast experience and data to deliver solutions that drive affordability and transparency. This partnership is anticipated to set a new standard for RCM in the MENA region, fostering a more efficient and transparent healthcare environment that benefits both providers and patients. The combined expertise and resources of Claritev and Claims Care position them well to address the complex healthcare billing and reimbursement issues prevalent in the region, paving the way for broader adoption of data-driven RCM solutions.
