Aurelian Launches AI Copilot Cora for 911 Call-Takers, Larridin Wins Digital Innovator Award
Aurelian, a Seattle-based AI platform designed exclusively for emergency communications centers (ECCs) and public safety answering points (PSAPs), has launched Cora, an on-screen AI copilot for 911 call-takers. Cora is now being used by SNO911, the emergency communications agency serving nearly 850,000 residents in Snohomish County, Washington, making it one of the first agencies in the U.S. to deploy the technology in live operations. Cora functions as a real-time, context-aware assistant during emergency calls, offering on-screen guidance that includes automatic transcription, incident type detection, and step-by-step prompts based on agency-specific Standard Operating Procedures (SOPs). Designed to reduce cognitive load, Cora acts like an “over-the-shoulder trainer,” helping call-takers stay consistent and accurate under pressure while maintaining full human control. Cora integrates seamlessly with existing CAD systems and works in tandem with Aurelian’s virtual assistant, Ava, which handles non-emergency calls with zero-second hold times and supports over 35 languages. When Ava detects an emergency, all relevant data—caller details, location, incident type, and key statements—automatically transfers to Cora, allowing the call-taker to continue without delay. This integration streamlines the transition from non-emergency to emergency handling, saving critical time during high-stakes situations. Early pilot results with SNO911 show that Cora reduces screen switching, improves workflow efficiency, and boosts confidence among call-takers. Max Keenan, CEO and founder of Aurelian, emphasized that 911 telecommunicators are expected to perform flawlessly on every call. “With Cora, we're giving them the tools they need to drive the best outcomes,” he said, calling the launch a pivotal step toward the future of emergency communications—where AI augments human expertise to save lives. Aurelian currently serves 35% of emergency communications agencies in Washington State and automates 70% of non-emergency calls, freeing dispatchers an average of three hours per day. The company’s platform is built to integrate with all major CAD and phone systems, making it adaptable to diverse public safety environments. In a separate development, Larridin, an AI measurement and scaling platform, has been named a 2025 Intellyx Digital Innovator Award winner. The award, presented by Intellyx, recognizes companies driving disruptive innovation in digital transformation. Larridin was honored for its ability to deliver measurable ROI from AI investments by providing deep visibility into AI utilization, proficiency, and impact across enterprises. As AI adoption grows, leaders face mounting pressure to prove value, scale responsibly, and align AI with business goals. Larridin addresses this by offering an “AI execution intelligence system” that monitors digital labor at the browser and desktop level—going beyond traditional IT metrics to capture the true flow of work between humans and AI agents. CEO Russ Fradin noted that conventional monitoring fails to account for the “atomization of work” in modern AI-driven environments. The platform, backed by $17 million in seed funding from Andreessen Horowitz, Bloomberg Beta, and Google Ventures, has also been nominated for The AI Furnace #AIHot100 List. Co-founder and CTO Ameya Kanitkar will speak at the 2026 AI Hot 100 Summit on driving AI ROI. Together, these developments highlight a growing trend: AI is moving beyond experimentation into operational integration—whether in life-saving emergency services or enterprise productivity—where measurable impact, governance, and human-AI collaboration are key to success.
