RevenueWell and Mila Health Team Up to Launch AI Assistant, Automating 90% of Dental Office Tasks and Boosting Patient Experience
RevenueWell Joins Forces with Mila Health to Launch Advanced AI Assistant CHICAGO--(BUSINESS WIRE)--RevenueWell, a prominent provider of patient acquisition, engagement software, and digital marketing services for dental practices, has entered into a strategic partnership with Mila Health. This collaboration introduces an AI-powered assistant designed to revolutionize dental practice management by automating up to 90% of patient care management tasks, enhancing operational efficiency, and improving the overall patient experience. The new AI assistant is seamlessly integrated into RevenueWell’s existing Patient Engagement Platform. It handles a wide range of complex care tasks, including pre-procedure preparation, post-treatment follow-up, medication adherence, symptom monitoring, and dietary guidance. Additionally, it streamlines routine front-office operations like scheduling, cancellations, and missing patient data collection, allowing staff to focus more on direct patient interactions. Available 24/7 through both web and phone channels, the assistant can convert inquiries into new patient appointments at any time. This round-the-clock availability has led to significant improvements for dental practices, including a reduction in no-show rates by up to 50%, an increase in patient intake, and higher treatment acceptance rates. Katherine Shuman, CEO of RevenueWell, highlighted the transformative potential of the partnership: "At RevenueWell, we have been at the forefront of modernizing oral care for over 11,200 dental practices and 4 million patients. By introducing advanced AI tools through this partnership, we aim to reinvent how practices communicate with their patients and drive revenue growth. The integration with Mila Health’s APIs ensures that our clinics can engage patients at their convenience, addressing everyday issues such as missing information and appointment rescheduling, all within a human-like interface." Shailu Verma, CEO and co-founder of Mila Health, emphasized the broader impact of the partnership: "Manual care delivery in the U.S. costs an estimated $234 billion annually in lost revenue, missed treatments, and staff burnout. Our collaboration with RevenueWell accelerates our mission to provide scalable, personalized care through AI. Mila Health is designed to be easily deployable via simple APIs, fully customizable, safe, and under clinician control. We are creating AI healthcare workers to support, not replace, providers, and this partnership represents a significant step toward achieving that goal." RevenueWell, with over 35 years of experience, serves a diverse clientele ranging from solo practitioners to large dental service organizations (DSOs) and specialists. The company's suite of digital marketing services and patient engagement software simplifies front office operations, strengthens patient relationships, and improves the quality of care delivered. By combining industry-leading software with award-winning support, RevenueWell empowers dental practices to attract new patients and operate more profitably. Mila Health addresses the growing shortage of healthcare workers and the increasing demand for patient care as the U.S. population ages. Their innovative AI healthcare workers, pre-trained on various outcomes, are designed to integrate seamlessly into workflow tools and electronic medical records (EMRs). These AI assistants autonomously guide patients through logistical tasks such as medication adherence, symptom tracking, vital checks, and appointment management. The overarching goal of Mila Health is to scale the healthcare workforce, unlock revenue growth, and deliver better patient outcomes. To learn more about Mila Health and their AI solutions, visit milahealth.com.
