ReturnPro, a leader in end-to-end returns management and reverse logistics, has announced a strategic partnership with Clarity, an innovator in item intelligence, to deploy AI-powered fraud detection technology across retail return operations. The collaboration aims to combat the growing crisis of returns fraud, which the National Retail Federation estimates costs retailers over $100 billion annually, with roughly 10% of all returns classified as fraudulent. Clarity’s advanced technology enables product verification in just 3.2 seconds by using diagnostic-grade X-ray imaging, computer vision, and artificial intelligence to analyze items without opening the packaging. This capability allows the system to detect counterfeits, swapped components, product alterations, and missing accessories—issues that traditional manual inspections often miss. “Returns have outgrown fragmented tools and short-term fixes,” said Sender Shamiss, co-founder and CEO of ReturnPro. “Retailers need intelligent, scalable solutions built for today’s complex commerce landscape. Our partnership with Clarity accelerates this vision by enabling earlier fraud detection, greater operational precision, and improved value across the entire returns lifecycle.” Through the partnership, ReturnPro will integrate Clarity’s AI verification into its North American returns centers, where more than 20 million units are processed annually. Initial applications will focus on high-risk categories such as electronics, luxury goods, and other high-value or frequently abused merchandise. Andy Ruben, CEO of Clarity, emphasized the urgency of the issue: “Returns fraud is a $100 billion problem, and relying on spot-checking high-risk items no longer works. Clarity allows retailers to verify every return at the speed required by operations—delivering real-time, actionable insights that stop fraud and protect margins.” By combining Clarity’s item-level intelligence with ReturnPro’s comprehensive returns platform, retailers gain the ability to identify fraudulent activity at the point of return and link it back to the original customer. This enables the detection of repeat offenders and helps prevent recurring losses across online and in-store channels. Clarity’s platform is already being deployed in fulfillment and processing centers by major national retailers. Designed for high-volume environments, it integrates seamlessly into existing workflows, enhancing throughput while improving accuracy and trust. Founded in 2008, ReturnPro provides a unified suite of returns management software, reverse supply chain logistics, and ReCommerce services, helping brands and retailers reduce waste, increase efficiency, and improve customer satisfaction. The company supports retailers, eCommerce brands, and third-party sellers in making smarter decisions throughout the post-purchase journey. Clarity, founded in 2025, is a hardware and software platform that delivers item-level intelligence using X-ray imaging and proprietary AI. It is built for scale, speed, and precision, transforming returns from a cost center into a strategic advantage for retailers.