OpenAI Launches ChatGPT Health to Address Healthcare Access, Prioritizing Privacy and User Safety
OpenAI has introduced ChatGPT Health, a new dedicated space within the ChatGPT platform designed to help users discuss health and wellness topics in a more private and context-aware environment. The company reports that over 230 million people already ask health-related questions on ChatGPT each week, highlighting a growing demand for accessible health information. ChatGPT Health separates these conversations from regular chats, ensuring that sensitive health discussions remain isolated and don’t influence or appear in standard interactions. If a user begins a health-related conversation outside the Health section, the AI will prompt them to move the discussion into the dedicated space. This helps maintain privacy and keeps health-related context separate from other topics. Within ChatGPT Health, the AI can reference information from your general ChatGPT history—such as fitness habits or personal goals—when relevant. For example, if you’ve previously discussed running in a standard chat, the AI may use that context when helping you set fitness goals in the Health section. The feature will also integrate with personal health data from popular wellness apps like Apple Health, Function, and MyFitnessPal, allowing for more personalized guidance. OpenAI emphasized that conversations in ChatGPT Health will not be used to train its AI models, reinforcing privacy and data protection. Fidji Simo, CEO of Applications at OpenAI, said the launch responds to long-standing challenges in healthcare, including high costs, limited access, overburdened providers, and fragmented care. She described ChatGPT Health as a step toward making health support more accessible and continuous. However, the use of AI for health advice comes with significant risks. Large language models like ChatGPT generate responses based on patterns in data, not factual accuracy. They lack a true understanding of truth and are prone to hallucinations—making up plausible-sounding but incorrect information. OpenAI’s terms of service clearly state that ChatGPT is not intended for diagnosing or treating any medical condition. The company stresses that the tool should not replace professional medical advice. ChatGPT Health is expected to roll out in the coming weeks, with ongoing efforts to balance innovation, user safety, and responsible AI use.
