Air India has selected Revenue Technology Services (RTS) as its technology partner to transform its cargo revenue management and pricing operations using AI and machine learning. The airline will implement Velocity, RTS’s next-generation cargo revenue management platform, and AcceleRate, its dynamic pricing solution, to enhance decision-making and competitiveness in the global cargo market. As part of its broader transformation under the Vihaan.AI initiative, Air India is rebuilding its cargo business into a data-driven, customer-focused operation. The airline’s expanding international network and digital-first strategy are supported by this technology upgrade, aimed at improving revenue performance and operational agility. Nipun Aggarwal, Chief Commercial Officer at Air India, said the partnership with RTS reflects a strategic move toward smarter, more responsive commercial operations. “As we reshape Air India’s cargo business, we are pleased to collaborate with a partner that combines deep cargo domain expertise with advanced technology,” Aggarwal said. “RTS’s AI-powered tools will give us the intelligence and speed needed to thrive in today’s dynamic cargo environment.” Velocity uses machine learning to improve demand forecasting, automate overbooking decisions, and optimize revenue across routes, products, and customer segments. Its modular architecture enables comprehensive capacity planning, inventory control, and origin-destination (O&D) optimization. AcceleRate leverages real-time market data, customer behavior patterns, and predictive analytics to recommend optimal pricing strategies and price corridors. This empowers sales and pricing teams to act quickly and consistently, improving margin performance and competitiveness. Mukundh Parthasarathy, Senior Vice President at RTS, highlighted the significance of the partnership. “This is another milestone confirming RTS’s leadership in cargo revenue optimization. Our AI-driven platforms are helping top carriers worldwide drive commercial excellence, and we’re proud to support Air India’s next phase of growth.” Mahesh Vemula, Vice President of Cargo Technology at RTS, added, “We’re honored to support Air India Cargo during this pivotal transformation. Their vision aligns with our mission to deliver intelligent automation that enables faster, smarter, and more profitable decisions.” Implementation of the RTS platforms will begin immediately, with a phased rollout designed to ensure smooth integration across Air India’s systems and teams. The Air India group, which includes full-service airline Air India and low-cost carrier Air India Express, is undergoing a major five-year transformation following its return to Tata Sons in 2022. The airline has placed the largest aircraft order in history—470 new planes—and has integrated Air Asia India and Vistara into its network. It has also launched South Asia’s largest aviation training academy and is building a greenfield maintenance base set to open in 2026. With a legacy dating back to 1932, Air India continues to evolve into a world-class global airline with an Indian identity, driven by innovation, service excellence, and a commitment to sustainable growth. RTS, headquartered in Dallas, Texas, serves the global transportation industry with AI/ML-powered solutions in revenue management, pricing, scheduling, and sales planning. With offices across North America, Europe, Africa, and India, RTS supports carriers worldwide in optimizing commercial performance.