ServiceNow Reports Strong Q3 2025 Results, Announces 5-for-1 Stock Split and AI-Driven Growth Momentum
ServiceNow, the AI platform for business transformation, has announced its financial results for the third quarter of 2025, reporting subscription revenues of $3.299 billion, a 21.5% year-over-year increase and 20.5% in constant currency. The company also reported current remaining performance obligations (cRPO) of $11.35 billion as of September 30, 2025, reflecting a 21% year-over-year growth and 20.5% in constant currency. ServiceNow ended the quarter with 553 customers generating more than $5 million in annual contract value (ACV), a 18% increase from the prior year. CEO Bill McDermott highlighted the strong performance, stating that ServiceNow is solidifying its position as the leading AI platform for enterprise transformation. He emphasized the growing trust from global enterprises in the platform’s ability to drive innovation and long-term value through AI-powered workflows and intelligent automation. CFO Gina Mastantuono noted standout results across key initiatives, including Now Assist, U.S. Federal business, Workflow Data Fabric, and RaptorDB, all exceeding expectations. She attributed the success to the platform’s expanding capabilities and accelerating adoption of new AI-driven products. In a major corporate move, ServiceNow’s Board of Directors has approved a five-for-one stock split, pending shareholder approval at a special meeting scheduled for December 5, 2025. The split aims to increase share accessibility and reflect the company’s strong growth trajectory. Recent business highlights include the launch of AI Experience, a new multimodal user interface designed to unify people, data, and workflows with built-in governance and security. The Zurich platform release introduced advanced tools for secure, scalable AI development, including natural language-based "vibe coding" and autonomous workflows powered by agentic playbooks. ServiceNow also expanded its global footprint with a new regional innovation hub and AI Institute in West Palm Beach, Florida, expected to create over 850 jobs and deliver $1.8 billion in economic impact over five years. The company partnered with SENAI-SP in Brazil to launch a statewide AI skills program, offering training and certification in AI, workflow automation, and low-code development. In the public sector, ServiceNow and the U.S. General Services Administration (GSA) launched a landmark OneGov agreement to simplify licensing and accelerate AI-first modernization across federal agencies. The company also deepened its partnership with NVIDIA, introducing Apriel 2.0, a next-generation AI model with enhanced reasoning and multimodal capabilities, and integrating with NVIDIA AI Factory for out-of-the-box AI agents. Additionally, ServiceNow and FedEx Dataworks announced a collaboration to build AI-powered supply chain workflows, combining FedEx’s logistics intelligence with ServiceNow’s automation platform to deliver real-time visibility and performance tracking. Looking ahead, ServiceNow updated its financial guidance for the fourth quarter and full year 2025. For Q4, the company expects subscription revenue between $3.42 billion and $3.43 billion, a 19.5% year-over-year increase, with non-GAAP income from operations expected to be 30% of revenue. For the full year, non-GAAP subscription revenue is projected to grow 20% in constant currency, with a 31% operating margin and 34% free cash flow margin. ServiceNow will host a conference call on October 29, 2025, at 2 p.m. PDT (21:00 GMT), with live webcast and replay available on its investor relations website. The company will also participate in upcoming investor conferences, including RBC TIMT, UBS Global Technology and AI Conference, and Barclays Global Technology Conference. ServiceNow reiterated its commitment to transparency, providing reconciliations of GAAP and non-GAAP financial measures and cautioning that forward-looking statements involve risks related to market conditions, competition, technological change, regulatory developments, and macroeconomic factors.
