Technologent Teams Up with ITOCHU Techno-Solutions to Launch AI-Powered StageCrew in North America
Technologent has entered a strategic partnership with ITOCHU Techno-Solutions Corporation to launch StageCrew, a cloud-based operations intelligence platform, in the North American market. The service will be delivered as a SaaS solution by Technologent, marking the first full-scale deployment in the U.S. of a Japan-developed cloud platform created independently by ITOCHU Techno-Solutions. Mike McLaughlin, CIO and Senior Vice President of Professional Services at Technologent, said the collaboration aligns with Technologent’s mission to empower enterprises through AI-driven digital transformation. “We’re thrilled to bring StageCrew to our customers as the North American service provider as part of our commitment to AI enabling our customers,” McLaughlin said. “By combining Technologent’s deep expertise with StageCrew’s AI-powered operational intelligence, we’re not just solving problems—we’re redefining how enterprises manage complexity and stay ahead of disruption.” Nagaki Fujioka, Managing Executive Officer and COO of the Digital Services Group at ITOCHU Techno-Solutions, emphasized that StageCrew was built to transform IT operations from reactive to proactive. “Our vision for StageCrew has always been to create an AI-transformed experience that moves IT operations from being reactive to proactive. A vision this ambitious cannot be realized alone,” Fujioka said. “In Technologent, we have found a partner that not only shares this forward-looking perspective but has the proven capability to guide enterprises on their digital transformation journeys. Together, we are not simply selling software; we are building a new operational standard, powered by Multimodal AI and delivered through a partnership committed to tangible, transformative results for every client.” The increasing complexity of modern IT environments—driven by cloud-native architectures, microservices, and distributed systems—has made real-time monitoring and incident response more challenging. Organizations often rely on multiple tools for monitoring, log collection, and cross-team coordination, leading to fragmented data, longer resolution times, and inefficient workflows. StageCrew addresses these challenges by integrating with a wide range of existing monitoring and logging tools to deliver a unified, intelligent view of system health. The platform enhances observability by consolidating data across teams and systems, standardizing incident workflows, and using AI to detect anomalies, predict issues, and recommend actions. This enables IT teams to respond faster, reduce downtime, and improve overall service reliability. Technologent will deliver StageCrew in North America through a dedicated cloud infrastructure, offering full lifecycle support including pre-implementation consulting, proof of concept, deployment, and ongoing technical assistance. ITOCHU Techno-Solutions will provide additional engineering and product support to ensure seamless integration and performance. Technologent is a women-owned, WBENC-certified global IT solutions provider serving Fortune 1000 companies. With expertise in Data, Security, Cloud, and Artificial Intelligence, the company combines technology, services, and innovation to deliver forward-thinking solutions that help organizations operate more efficiently and resiliently.