Merlin Cyber partners with Rimini Street to cut US IT costs and modernize software.

Merlin Cyber and Rimini Street have announced a strategic partnership aimed at helping U.S. government agencies reduce IT costs and modernize their enterprise software systems. This collaboration leverages Merlin Cyber's expertise in federal enterprise authorization agreements (ELAs), public sector sales enablement, and technological innovation, alongside Rimini Street's proven cost-effective and transformative enterprise software support solutions. Background and Objectives Merlin Cyber is a subsidiary of Merlin Group, focusing on deploying cybersecurity and extending business services for the public sector. The group invests in and supports disruptive cybersecurity technologies. On the other hand, Rimini Street is a global leader in third-party enterprise software support and innovation solutions. It has helped numerous large organizations, including Fortune 100 and 500 companies, governmental bodies, and military institutions, achieve better business outcomes through its comprehensive services. These services cover operations, management, customization, configuration, connectivity, protection, monitoring, and optimization of enterprise applications, databases, and technology software. Partnership Content and Impact This strategic alliance will enhance Rimini Street's market presence in the government sector by leveraging Merlin Cyber's deep knowledge and extensive network. Together, they will offer "Transformation without Disruption™," a signature solution from Rimini Street. This approach aims to cut operational costs significantly by replacing existing vendors' annual support fees, extend the life of legacy enterprise resource planning (ERP) systems and other applications by up to 15 years, and integrate cutting-edge AI, workflow, and automation features. Such enhancements will enable government agencies to innovate and modernize within constrained budgets. Rimini Street commits to providing round-the-clock, 365-days-a-year support, with a guaranteed response time of 10 minutes for critical issues anywhere in the world. Customers rate this level of service highly, averaging 4.9 out of 5.0. Key Figures' Perspectives David Phelps, Chairman and CEO of Merlin Group, stated, “Our partnership with Rimini Street aligns perfectly with our mission to deliver innovative and cost-effective technology solutions to the public sector. We aim to provide high-quality, budget-saving software support and managed services to federal, state, and local government entities.” Seth Ravin, Chairman and CEO of Rimini Street, added, “Government agencies can drastically cut the operational costs of their enterprise software while receiving superior support quality. We are thrilled to partner with Merlin Cyber to extend our capabilities and help more government agencies optimize their IT spending.” Initial Success and Future Prospects The collaboration has already shown tangible results. The first joint project successfully reduced IT costs and provided top-notch enterprise software support for a major U.S. city. This early success demonstrates the effectiveness and potential impact of the partnership, which could benefit many more government agencies in the future. Industry Evaluations and Company Profiles Industry experts believe that the Merlin Cyber and Rimini Street partnership represents a significant step forward in U.S. government IT modernization. The complementary strengths of both companies—Merlin Cyber's specialized public sector experience and Rimini Street's robust and efficient support solutions—are expected to accelerate digital transformation and improve operational efficiency across multiple levels of government. Rimini Street, a publicly traded company listed on NASDAQ and part of the Russell 2000 index, has a global reputation for delivering high-caliber, end-to-end support and innovation solutions. The company has secured thousands of contracts with leading organizations worldwide, resulting in substantial cost savings and funding for AI and other technological advancements. Merlin Cyber, through its strategic partnerships and targeted investments, has established itself as a key player in the public sector cybersecurity landscape. It serves a diverse clientele, including federal and civilian agencies, defense departments, state and local governments, and educational institutions. The company's mission is to enhance the security and efficiency of government operations by collaborating with top cybersecurity brands and supporting cutting-edge technology. The partnership between Merlin Cyber and Rimini Street is seen as a crucial milestone in the government IT support sector. It promises to drive further technological modernization and cost optimization, setting a new standard for service in the public domain. Both companies' strong track records and combined expertise make them well-positioned to address the unique challenges faced by government agencies and deliver effective, high-value solutions.