Riverbed Named Innovator and Outperformer in 2025 GigaOm Radars for Network Observability and AIOps, Recognized for AI-Powered Unified Observability and Enterprise-Grade Automation
Riverbed has been named an Innovator and Outperformer in two 2025 GigaOm Radar reports—Network Observability and AIOps Solutions—reinforcing its position as a market leader in AI-driven observability and automation at scale. This dual recognition highlights the company’s innovation, broad functionality, and ability to deliver unified, intelligent operations across complex enterprise environments. For the second year in a row, GigaOm positioned Riverbed as an Outperformer in the AIOps Solutions Radar, placing it in the Innovation/Platform Play quadrant. This designation reflects vendors with strong use case coverage, rapid feature development, and the capacity to disrupt the market. Riverbed was specifically praised for its measurable customer impact, aggressive innovation roadmap, and the most significant year-over-year improvement in positioning among all vendors in the report. In the Network Observability Radar, Riverbed maintained its status as a Leader and Outperformer, earning additional recognition as an Innovator. GigaOm highlighted the company’s advancements in end-to-end visibility across networks and applications, security observability, and AI-powered analytics. Key strengths cited include dynamic network discovery, Layer 7 application monitoring, comprehensive flow and packet capture, and a consistent pipeline of new features. Jim Gargan, Chief Marketing Officer at Riverbed, said the recognition reflects the team’s commitment to pushing the boundaries of what’s possible in observability. “Enterprises need AI that’s trustworthy, automation that’s actionable, and visibility that’s complete,” he said. “Our platform delivers on all three, enabling IT teams to resolve issues faster, operate more efficiently, and deliver exceptional digital experiences. These results show we’re not just keeping up—we’re setting the pace.” Riverbed’s unified platform integrates network, infrastructure, cloud, application, and digital experience monitoring with AI-driven analytics and automation. Core capabilities include: Full-Stack Observability – A single platform with correlated insights across all IT layers, powered by a Unified Agent for streamlined deployment. Deep Network Visibility – Comprehensive monitoring via full packet capture, flow data, and infrastructure telemetry, eliminating blind spots in hybrid, multi-cloud, and remote environments. Advanced AI and Automation – Causal, predictive, generative, and agentic AI that enables accurate root cause analysis, intelligent recommendations, and proactive remediation. The platform has powered over 64 million automated investigations and fixes in the past year. Smart OTel™ Data Architecture – A system that curates, normalizes, and enriches telemetry data to ensure it’s ready for AI, reducing noise and improving insight speed and accuracy. GigaOm’s reports emphasize that both AIOps and advanced network observability are now essential for enterprises managing increasingly complex IT environments. These technologies enable proactive service management, optimize resource use, reduce downtime, and deliver clear business ROI. The 2025 GigaOm Radar reports for AIOps Solutions and Network Observability are available for download. Riverbed, a pioneer in AIOps for observability, helps organizations enhance digital experiences by using AI and automation to prevent, detect, and resolve IT issues. With over two decades of expertise in data collection and machine learning, Riverbed’s open, AI-powered platform drives IT efficiency and delivers reliable performance across global networks. The company serves thousands of customers worldwide, including 95% of the Fortune 100. Learn more at riverbed.com. Riverbed and certain other marks are trademarks of Riverbed Technology LLC. All other trademarks are the property of their respective owners. Connect with Riverbed for updates and insights.