Infogain Unveils AI-Driven GCC-in-a-Box Solutions to Accelerate Enterprise Transformation

Infogain Launches AI-Powered, Comprehensive Global Capability Center Solutions LOS GATOS, Calif. & NOIDA, India—Infogain, a leading digital customer experience engineering firm based in Silicon Valley, has announced the introduction of its Global Capability Center (GCC) solutions in India. These solutions, known as GCC-in-a-Box, leverage the company’s extensive 20-year history in setting up and scaling GCCs for Fortune 500 enterprises, while incorporating advanced AI capabilities. Infogain’s GCC-in-a-Box methodology is designed to be highly specialized, agile, and customizable to meet the specific needs of various industries. This approach allows for seamless integration into new setups, expansions, or the creation of niche centers of excellence. The AI-first strategy, driven by Infogain’s proprietary Ignis and Agentic AI platforms, along with strategic technology partnerships and results-oriented delivery models, ensures that the solutions align closely with clients’ business and financial objectives. Dinesh Venugopal, CEO of Infogain, commented, "As the landscape of Global Capability Centers evolves, global companies require partners who can offer access to high-quality, scalable talent pools and specialized AI services, not just generic digital solutions. Our approach integrates AI-ready tools and skilled personnel to create flexible, forward-looking GCCs that emphasize AI-driven talent, infrastructure, and processes." Infogain’s GCC services are supported by Build-Operate-Transform (BOT) models and tailored commercial frameworks, facilitating rapid team ramp-ups and robust delivery mechanisms. With centers of excellence located in prime metropolitan areas across India, as well as in Tier-2 hubs, Poland, and Uruguay, Infogain provides a globally integrated offering that meets the diverse needs of its clients. As a premier GCC solution provider, Infogain offers a full spectrum of services, from advisory and location strategy to legal compliance, talent acquisition, and continuous optimization. These services are designed to ensure sustainable growth and a competitive edge for enterprises in the rapidly changing digital landscape. About Infogain Infogain is a leader in digital customer experience engineering, supporting both Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecommunications, and retail/consumer packaged goods sectors. The company accelerates experience-led transformation through the use of cutting-edge technologies such as cloud, microservices, automation, IoT, and artificial intelligence. Infogain, an Apax Funds portfolio company, operates offices in California, Washington, Texas, the UK, Singapore, and Dubai, with delivery centers in Seattle, Dallas, Montevideo, Kraków, Noida, Bengaluru, Pune, Gurgaon, Mumbai, and Kochi. For more information, visit www.infogain.com.