Logistics Plus Uses Qlik's AI Analytics to Slash Shipment Errors and Outpace Larger Competitors

Logistics Plus, a global logistics provider based in Erie, Pennsylvania, is outpacing larger competitors by leveraging AI-powered supply chain intelligence from Qlik. The company has dramatically reduced shipment error rates from 20% to less than 1% using Qlik Cloud Analytics, transforming its operations with real-time data insights and automation. Ryan McGregor, Director of Business Intelligence at Logistics Plus, described the impact of the technology as “a 10,000-year leap” in the company’s data management capabilities. He noted that despite its size, Logistics Plus is able to respond more quickly and effectively than larger rivals, thanks to its advanced analytics and reporting systems. The logistics industry is known for its high levels of complexity and variability. Delays, disruptions, and manual processes had previously hindered Logistics Plus’ growth. With data spread across multiple platforms and often locked in spreadsheets, the company struggled to gain the visibility and agility needed to make timely decisions. To address this, Logistics Plus integrated Qlik Cloud Analytics as the foundation for its supply chain, warehousing, and customer experience operations. The platform provides cross-platform visibility, faster tracking, and intelligent automation, enabling the company to operate more efficiently. A key differentiator for Logistics Plus is its proactive use of predictive analytics. By embedding Qlik Predict into its operations, the company can anticipate shipment delays before they occur and take corrective action during transit, rather than after a delivery has failed. This approach not only improves reliability but also enhances customer trust. “Our customers don’t just get updates. They get options,” McGregor said. “That’s what wins trust in this market.” Brendan Grady, Executive Vice President and General Manager of Qlik’s Analytics Business Unit, praised Logistics Plus for demonstrating how AI can drive real operational execution. “They’ve embedded predictive intelligence into their operations to make faster decisions, avoid disruptions, and stay ahead of larger competitors. That’s the kind of agility Qlik was built to deliver,” he said. As the company continues to grow, it is expanding its use of Qlik’s AI tools. This includes exploring Qlik Answers for handling unstructured data and Qlik Talend Cloud for advanced data integration. The goal is to gain deeper insights, enhance customer experiences, and maintain a competitive edge in a dynamic market. “We’ve only just started tapping into what’s possible,” McGregor said. “With Qlik, we’re not just keeping up. We’re staying ahead.” Logistics Plus is a privately owned company that offers transportation, warehousing, fulfillment, and supply chain solutions. With approximately 2,100 employees operating across 50 countries, it is one of the fastest-growing logistics firms in the industry. Qlik is a global leader in data integration, data quality, analytics, and artificial intelligence. Its solutions help organizations turn complex data into actionable insights, supporting better decision-making and operational efficiency. The company serves over 40,000 customers worldwide, offering enterprise-grade AI and machine learning tools that are both practical and scalable. © 2025 QlikTech International AB. All rights reserved. All company and/or product names may be trade names, trademarks and/or registered trademarks of the respective owners with which they are associated.