WaveCX Nominated for Two Top Awards in Banking Technology USA 2025 for Personalization and Customer Experience Solutions

WaveCX Named Finalist in Two Categories at the 2025 Banking Tech Awards USA OMAHA, Neb.--(BUSINESS WIRE)--WaveCX, a leading provider of personalized digital engagement solutions for financial institutions, has been honored as a finalist in the 2025 Banking Tech Awards USA, organized by FinTech Futures. The company is recognized in the categories of "Best Personalization Solution" and "Best Customer Experience Solution – Customer Engagement & Actionable Insights." The Banking Tech Awards USA celebrate exceptional technology and innovation in the banking and financial services sectors, highlighting groundbreaking projects, products, services, and teams that are advancing the industry. WaveCX's platform stands out for its ability to help financial institutions leverage AI-driven tools and hyper-targeted content delivery to engage customers directly within digital banking channels. This not only streamlines operations but also empowers employees with faster and more effective resources. The platform's personalized content has achieved remarkable results, with click-through rates reaching up to 83%—significantly higher than the industry average of 10-20%—and conversion rates near 8%, far surpassing typical rates of 2-3%. These achievements have enabled financial institutions to effectively promote new product features and convert more customers into active users. "We developed WaveCX to help financial institutions navigate the digital landscape and create meaningful connections with their customers," commented Jon Tvrdik, CEO of WaveCX. "Being named a finalist in both the personalization and customer experience categories is a strong affirmation of our team’s dedication to delivering clear, timely, and valuable digital experiences." To view the full list of finalists, visit FinTech Futures. About WaveCX WaveCX is a cutting-edge digital engagement platform designed for financial institutions. It integrates AI search, interactive content, and in-app intelligence to reduce support costs, boost product adoption, and deliver personalized, outcome-focused digital experiences. For more information, visit wavecx.com.