Navan Launches Navan Cognition: A Revolutionary Multi-Agent AI Platform for Building Advanced AI Workforces

Navan Unveils Navan Cognition: A Groundbreaking Agentic AI Platform for Building AI Workforces PALO ALTO, Calif.--(BUSINESS WIRE)--Navan, the leading all-in-one global travel and expense management platform, today announced Navan Cognition, a revolutionary new platform that will enable companies to build and deploy sophisticated AI workforces. With Navan Cognition, organizations of all sizes can create teams of AI agents, each specialized and continuously monitored for accuracy and reliability, to automate and enhance complex business tasks. Unlike traditional single-purpose chatbots or basic AI tools, Navan Cognition is designed to mimic the intricate neural networks of the human brain, ensuring that AI agents can handle a wide range of tasks with minimal risk of critical errors. The emergence of AI in the workplace has opened a new frontier: the AI workforce. Navan Cognition is tailored to allow companies to construct teams of specialized AI agents, rather than relying on a single, potentially error-prone model, especially for complex tasks. These multi-agent frameworks can be trained, managed, and safeguarded to operate accurately and efficiently, even in high-stakes environments. Navan Cognition has already demonstrated its effectiveness in real-world applications. Launched into full-scale production in early 2023, it powers Navan’s own AI assistant, Ava. Handling thousands of daily interactions, Ava has replaced hundreds of human agents and manages complex processes such as refunds, travel cancellations, seat upgrades, and resolving travel disruptions seamlessly. This success in global travel customer support underscores the platform's potential across various industries. Navan Cognition will soon be available to companies looking to build their own enterprise-ready AI teams. "At Navan, we envision a future where AI isn't just limited to smarter tools but extends to having expert and advanced AI team members working alongside humans," said Ilan Twig, Co-Founder and CTO of Navan. "Our platform simplifies the process of designing, testing, and deploying sophisticated multi-agent AI applications using straightforward, plain-language prompts and one-click deployment. We're empowering companies to bring powerful ideas to life faster, overcome existing barriers, and achieve tangible results." Dr. Itamar Kahn, an Associate Professor of Neuroscience at Columbia University’s Zuckerman Institute, praised the platform’s capabilities: "Navan has developed a genuinely practical and innovative AI system that reliably manages tens of thousands of sensitive monthly interactions without any critical hallucinations. The distinction Navan Cognition makes between minor errors and catastrophic inaccuracies is a significant advancement in mission-critical agentic AI." Interested companies can sign up at navancognition.ai to start building their exceptional AI workforces and explore the vast possibilities of agentic AI. About Navan Navan is the premiere all-in-one business travel and expense management solution that simplifies travel for frequent flyers. From booking flights and hotels to automating expense reports, Navan offers 24/7 support for a seamless experience that travelers love and finance teams depend on. Learn more about how Navan's customers benefit from its services at navan.com.