Dell's Secret Project Maverick Aims to Modernize Legacy Systems for AI Future
Dell is undergoing a major internal transformation through "Project Maverick," a highly secretive initiative launched in November 2024 to modernize its outdated and fragmented IT systems. The project, which has been kept under strict confidentiality with employees signing NDAs and prohibited from discussing it publicly, aims to consolidate Dell’s sprawling operations into a single, standardized platform. Despite its high level of secrecy, Project Maverick is not focused on developing new hardware or AI technology. Instead, it’s a foundational overhaul of Dell’s internal infrastructure, which includes around 4,700 applications, 70,000 servers, and over 10,000 databases—many of which were inherited during the 2015 acquisition of EMC, the second-largest tech merger in history. Internal documents obtained by Business Insider describe the current system as a major obstacle to innovation. Employees report that outdated tools force them into manual, time-consuming processes, with systems that don’t communicate effectively. One long-time employee said, “Our tools suck. They're very old,” while another noted that switching between multiple disconnected platforms makes basic tasks inefficient. The project’s goal is to eliminate these inefficiencies by creating a unified global catalog, standardizing lead times, and automating order management. According to internal guidance, the transformation will free up time for employees, improve data accuracy, and enable faster responses to customer needs—key elements for a company aiming to stay competitive in the AI era. The rollout is planned in phases. The client solutions group, Dell’s largest revenue driver responsible for selling PCs, monitors, and related hardware, will transition in February 2026, aligning with the start of Dell’s fiscal year. The infrastructure solutions group, which handles servers and storage, will follow in May 2026. On a single cutover day, most legacy systems will be retired, and operations will shift to the new platform. This transformation comes amid broader changes at Dell. Over the past two years, the company has reduced its global workforce by 25,000—19%—and recently saw the departure of long-serving executives, including CFO Yvonne McGill and COO Jeff Clarke, who stepped in to lead the client solutions group. Industry experts say such internal overhauls are essential for legacy companies to thrive in an AI-driven world. Joe Depa, global chief innovation officer at EY, emphasized that AI integration requires more than just adopting new tools—it demands a complete rethinking of processes and systems through an “AI-first” mindset. “Siloed, manual systems can’t keep up with the speed and scale AI enables,” he said. “Companies that re-architect their operations will set the new standard.” Project Maverick represents Dell’s effort to shed legacy burdens and position itself as a more agile, data-driven, and customer-responsive organization—critical steps for a 41-year-old tech giant navigating the future of AI.