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COVU’s Fourth Acquisition of Ford Insurance Agency Strengthens AI-Driven National Servicing Platform

2 days ago

COVU Completes Fourth Acquisition with Ford Insurance Agency, Cementing Leadership in AI-Integrated Insurance Servicing SAN FRANCISCO — COVU, Inc., a pioneering company in artificial intelligence (AI)-native customer servicing for the insurance sector, announced the acquisition of Ford Insurance Agency, a Maine-based, family-owned business with over a century of history. This marks COVU's fourth strategic acquisition, solidifying its position as a national platform that helps insurance agencies scale or exit according to their needs. “This is a significant milestone for us,” said Ali Safavi, CEO of COVU. “We are not just acquiring agencies; we are building the best servicing platform in insurance, combining modern technology with human expertise to offer unparalleled customer management.” Gary Lonsinger, the former owner of Ford Insurance Agency, expressed enthusiasm about the future under COVU's wing. “With COVU’s support, the sky is the limit. The growth potential is immense. We chose COVU because they were the only buyer that offered a stock sale while preserving our brand and legacy. This ensures both our customers and our agency’s name will continue with the same care and reputation we’ve built over generations,” he said. Founded more than 100 years ago by the Lonsinger family, Ford Insurance Agency is a prominent independent provider of commercial and personal lines coverage in Maine. The agency has built strong relationships with major carriers such as Progressive, Safeco, The Hartford, Travelers, and CNA, achieving impressive retention rates of 101% for policies and 105% for revenue, along with an excellent loss ratio record. COVU plans to integrate Ford’s operations into its digital-first platform while retaining key personnel. This approach aims to maintain the agency’s relationship-based culture and minimize不必要的开销. Four Acquisitions, One Unified Vision With the completion of this fourth acquisition, COVU has expanded its portfolio to include: [Agency 1 Name] [Agency 2 Name] [Agency 3 Name] Ford Insurance Agency These acquisitions enable COVU to aggregate scale, deepen carrier relationships, and provide consistently high-quality customer service through a blend of AI and human expertise. Enabling the Future of Insurance Servicing COVU’s dual-path platform offers insurance agencies the flexibility to evolve or exit. For those aiming to grow, COVU provides state-of-the-art infrastructure, top-tier staff, and AI-integrated workflows. For agencies looking to transition ownership, COVU ensures a smooth process that maintains customer care and brand integrity. “Our platform is designed to revolutionize the insurance servicing industry,” Safavi added. “By combining AI with human support, we are enhancing customer experiences and operational efficiency, all while meeting the modern demands of consumers.” To learn more about COVU’s acquisition of Ford Insurance Agency and hear directly from Gary Lonsinger, watch the full interview at: https://youtu.be/LO6rIznB_RA For additional updates and news from COVU, Inc., visit their official website and social media channels.

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