CentralSquare Showcases Cloud Resilience and AI Innovations at ENGAGE 2025, Empowering Safer and More Efficient Communities

CentralSquare Technologies Highlighted Cloud Transformation and Advanced AI Capabilities at ENGAGE 2025 ORLANDO, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, a prominent provider of public sector software, recently convened its annual user community conference, ENGAGE, in Orlando, Florida, from April 27 to 30. The event drew over 1,700 attendees, including government officials, public safety leaders, and technology enthusiasts from across North America. "Our customers no longer need to sacrifice advanced features for security or cost savings," stated Ron Anderson, Chief Revenue Officer at CentralSquare Technologies. "The future of public service is here, and it's about leveraging cutting-edge technology to build safer, more efficient communities." ENGAGE 2025 featured over 200 sessions, offering insights from customers, partners, industry experts, and product specialists. The theme this year centered on utilizing cloud technologies and artificial intelligence (AI) to enhance operational efficiency and system resilience. A highlight was the introduction of Centerline AI, a groundbreaking AI platform designed to streamline workflows and reduce administrative burdens. Manolis Kotzabasakis, CEO of CentralSquare, emphasized the company’s commitment to innovation: "We are not just addressing current needs; we are developing long-term solutions that will support our customers over the next 5 to 10 years. CentralSquare’s focus is on building the next generation of technology to empower safer and more productive communities." One of the key topics discussed was the transition to cloud infrastructure. Early adopters shared success stories highlighting the numerous benefits of cloud migration, such as quicker system upgrades, reduced costs, enhanced cybersecurity, and seamless data access and collaboration. In the face of increasing natural disasters, cloud solutions offer critical advantages by ensuring continuous system availability and robust data backup, which are essential during emergencies. "Through the cloud, our customers can achieve superior security, cost savings, and a host of advanced features, enabling them to run the safest and most effective communities in North America," Anderson reiterated. Centerline AI, another focal point of the conference, aims to revolutionize public service by automating time-consuming tasks. Originally developed for law enforcement, the platform has shown remarkable potential in significantly cutting down on manual labor. CentralSquare is poised to extend Centerline AI across its public administration and public safety offerings, addressing workforce shortages and reducing employee burnout in state and local governments. In recognition of outstanding achievements and best practices, CentralSquare presented the ENGAGE Awards. This year’s winners were: Best Use of Technology in Public Safety: [Recipient] Innovative Community Service: [Recipient] Most Efficient Operational Integration: [Recipient] These awards underscore the company’s commitment to celebrating and promoting excellence among its users. Looking ahead, CentralSquare will host its next ENGAGE event in April 2026 at National Harbor, Maryland. Attendees can expect further advancements in public sector technology and a continued focus on delivering comprehensive solutions for state and local governments. For more information about the ENGAGE conference and CentralSquare Technologies, visit: https://engage.centralsquare.com/. About CentralSquare Technologies: CentralSquare Technologies is the leading provider of public sector software in North America. With over 8,000 customers and more than 40 years of experience, the company offers a wide range of solutions to manage various aspects of state and local governments. These include public safety, public works, finance, payments, permits, and utility billing, all delivered through modern, cloud-based platforms. CentralSquare is dedicated to supporting the best-run communities and enabling them to operate securely and efficiently. Learn more at www.centralsquare.com.