Digitate Launches Advanced Agentic AI Agents to Revolutionize Autonomous IT and Business Operations

Digitate Launches Advanced Agentic AI Platform to Accelerate Autonomous Enterprise Operations Santa Clara, Calif. -- Digitate, a prominent global provider of SaaS AIOps solutions, has announced the latest release of its platform aimed at helping IT and business leaders achieve their vision of an autonomous, ticketless enterprise. This new release, built on the robust ignio™ AI platform, introduces a suite of specialized AI agents designed to handle complex IT and business tasks with unprecedented speed and accuracy, thereby boosting employee productivity and enhancing business resilience. "The complexity of modern enterprises demands intelligent agents that can understand, decide, and act autonomously," remarked Rahul Kelkar, Chief Product Officer of Digitate. "Since our inception 10 years ago, we have been committed to creating an autonomous enterprise through the integration of AI and automation. Each update has enabled our clients to shift from reactive to proactive operations, and the new Agentic AI platform and agents represent the next significant step in this journey. They empower CIOs, SRE teams, IT professionals, and business operations managers to leverage the full potential of ignio’s advanced capabilities." Digitate's Agentic AI framework redefines enterprise AI by deploying autonomous, goal-oriented, and context-aware agents. These agents can work independently or in collaboration, continuously learning from their environment and making informed decisions. This approach elevates enterprise IT beyond rule-based automation, fostering intelligent autonomy. The initial AI agents focus on specific IT functions and roles: AI Agent for IT Event Management: This agent is designed to autonomously process, correlate, and prioritize millions of IT events in real-time, identifying patterns and providing actionable insights. By transforming event chaos into clear operational intelligence, it streamlines IT management and reduces manual intervention. AI Agent for Incident Resolution: Tailored for resolving incidents in hybrid environments, this agent uses contextual understanding and autonomous execution to handle both routine and novel issues. It significantly reduces the mean time to resolution (MTTR), ensuring smooth and efficient operations. AI Agent for SRE: Specifically created for Site Reliability Engineering (SRE) teams, this agent enhances observability and tracking across the entire tech stack. It enables proactive reliability management and provides hands-on support, ensuring systems remain robust and performant. AI Assist for CIO: This assistant is engineered to provide CIOs with a comprehensive, high-level overview of data from across the enterprise. It supports strategic decision-making, governance, business continuity, and cost optimization, offering a holistic view of IT and business operations. Beginning today, Digitate is offering early previews of these new AI agents, with general availability expected in the coming weeks. Notably, the AI agent for IT event management is now available for a free trial through Azure Monitor on the Microsoft Azure Marketplace. For more information on Digitate’s innovative Agentic AI platform and its new AI agents, please visit https://digitate.com/ai-agents/. About Digitate Digitate is a leader in developing AI technologies for the autonomous enterprise. The company's agentic AI platform, ignio™, integrates unified observability, AI-driven insights, and closed-loop automation to help businesses operate more intelligently, efficiently, and resiliently. ignio’s architecture supports proactive and predictive operations, enabling enterprises to innovate rapidly and achieve optimal business outcomes. Trusted by top global organizations, ignio has set the standard in AIOps solutions. To learn more, visit www.digitate.com and connect with Digitate on X and LinkedIn. For additional updates and news, stay tuned to Digitate’s communications channels.