Digitate Launches Advanced Agentic AI Agents to Drive Autonomous IT and Business Operations
Digitate Launches Advanced Agentic AI Platform to Accelerate Autonomous IT and Business Operations SANTA CLARA, Calif. -- Digitate, a prominent global SaaS provider of AIOps solutions, has announced the launch of its latest release aimed at helping IT and business leaders achieve their vision of an autonomous enterprise and ticketless operations. Built on the robust ignio™ platform, the new release introduces a series of AI agents and assistants tailored to handle complex IT and business tasks, thereby boosting employee productivity and enhancing business resilience. "The complexity of modern enterprises demands intelligent agents that can understand, make decisions, and act autonomously," explained Rahul Kelkar, Chief Product Officer of Digitate. "With ignio, we've been envisioning and pioneering the fusion of AI and automation since our first release a decade ago. This new Agentic AI platform and its agents represent the next step in our mission to transform IT operations from reactive to proactive, ultimately leading to self-driving, ticketless operations. Our customers can now leverage these advanced tools to accelerate their journey towards a fully autonomous enterprise." Digitate's Agentic AI framework reimagines enterprise AI as a network of independent, goal-oriented, and context-aware agents. These agents can operate autonomously or in collaboration, continuously learning from their environment, understanding user intent, and making informed decisions. This shifts enterprise IT from rule-based automation to intelligent autonomy. The first wave of Digitate's AI agents is specifically designed to address key IT functions and personas: AI Agent for IT Event Management: This agent autonomously processes and correlates millions of IT events in real time, identifying patterns and highlighting actionable insights. By transforming event chaos into clear operational intelligence, it streamlines IT event management. AI Agent for Incident Resolution: Tailored to resolve incidents across hybrid environments, this agent uses contextual understanding and autonomous execution to manage both known and emerging issues. It significantly reduces the mean time to resolution (MTTR), improving overall IT efficiency. AI Agent for SRE: Designed for Site Reliability Engineering (SRE) teams, this agent enhances observability and tracking across the enterprise's technology stack. It supports hands-on reliability management and facilitates proactive measures to maintain system stability. AI Assist for CIO: Aimed at chief information officers (CIOs), this assistant provides a unified, high-level view of enterprise data to inform strategic decisions related to governance, business continuity, and cost optimization. As of today, Digitate is offering early previews of these new AI agents, with full general availability expected in the coming weeks. Notably, the AI agent for IT event management is now available for a free trial through Azure Monitor via the Microsoft Azure Marketplace. For more information about Digitate's new Agentic AI platform and AI agents, visit https://digitate.com/ai-agents/. About Digitate Digitate specializes in developing AI technologies to drive the autonomous enterprise. Their agentic AI platform, ignio™, integrates unified observability, AI-driven insights, and closed-loop automation to enable enterprises across various industries to operate more efficiently, quickly, and resiliently. Ignio's agentic AI architecture promotes proactive and predictive IT and business operations, fostering innovation and optimizing business outcomes.trusted by leading global enterprises and innovators, Digitate's solutions help businesses stay ahead in today's rapidly evolving technological landscape. To stay updated on the latest news from Digitate, follow them on X and LinkedIn. For additional news from Digitate, visit their official website.