GetixHealth Wins 2025 Webex Customer Award for Excellence in Customer Experience, Recognized for Transforming Healthcare Revenue Cycle with AI-Powered Collaboration

GetixHealth has been named a winner of the 2025 Webex Customer Awards in the Customer Experience Extraordinaire category, recognizing its transformative impact on the customer and employee journey. The announcement was made during WebexOne 2025, Cisco’s annual AI-focused event held in San Diego, CA from September 28 to October 1, 2025. The award honors organizations that are driving innovation and excellence in customer experience through strategic use of Webex technology. GetixHealth was selected for its outstanding integration of Webex solutions to enhance both patient and internal team experiences, combining advanced technology, operational precision, and creative problem-solving. Kevin Lonergan, CEO of GetixHealth, said, “We are developing a deeper connection through increased automation, expanding analytics, and equipping agents with Cisco's advanced AI suite.” He added that the recognition reflects the dedication of the GetixHealth team, the strength of its partnership with Cisco, and its ongoing investment in cutting-edge technology. The Webex Customer Awards celebrate organizations that are redefining hybrid work, advancing customer experience, driving innovation, and empowering collaboration. Winners were chosen by a panel of Cisco executives based on criteria including measurable outcomes, innovative approaches, and the ability to meet evolving customer and partner needs. Aruna Ravichandran, SVP and Chief Marketing Officer at Webex, said, “We are proud to celebrate leaders who continually push boundaries, raise the bar for the entire industry, and demonstrate remarkable resilience and adaptability in the face of constant change.” GetixHealth specializes in revenue cycle management for healthcare providers, offering a comprehensive suite of services including patient responsibility management, eligibility and enrollment, third-party claims resolution, patient access, and insurance billing. With over 2,000 employees across the U.S. and India, and headquarters in Sugar Land, Texas, the company leverages five decades of industry expertise and advanced technology to improve patient experiences, streamline operations, reduce administrative costs, and strengthen cash flow. The company’s success is built on a foundation of innovation and strategic collaboration with technology partners like Cisco. By embedding Webex’s AI-powered tools into its workflows, GetixHealth is enabling faster, smarter, and more personalized interactions for patients and employees alike. For more information about GetixHealth’s 2025 Webex Customer Award, visit the official Webex Awards page. Webex, a leader in cloud-based collaboration, offers video meetings, calling, messaging, events, and customer experience solutions such as contact center services, supported by purpose-built devices. With a people-first approach, Webex integrates AI and machine learning to break down barriers of geography, language, and technical familiarity, all while maintaining security and privacy by design. The platform seamlessly connects with leading business applications through a unified interface. Learn more at webex.com.