Workday Expands in Asia Pacific as Enterprises Adopt AI-Powered HCM and Finance Solutions to Tackle Talent Competition and Digital Transformation

Enterprises across Asia Pacific are increasingly turning to Workday to modernize their operations and strengthen competitiveness amid rising challenges in AI adoption, digital transformation, and talent acquisition, according to the 2025 ISG Provider Lens® Workday Ecosystem report. The report, published by Information Services Group (ISG), highlights how organizations are expanding beyond Workday’s traditional human capital management (HCM) functions to leverage its modern finance tools and AI-driven talent platforms. Michael Gale, partner and regional leader at ISG Asia Pacific, noted that growing demand for integrated solutions has prompted Workday to deepen its investments in the regional partner ecosystem. Companies are adopting the Workday platform to unify fragmented legacy systems, eliminate data silos, and gain real-time visibility across business operations. Its cloud-native architecture supports scalability and agility—critical advantages in fast-evolving markets across the region. In highly competitive labor markets such as Australia and Japan, organizations are prioritizing employee experience to attract and retain top talent. Workday’s HCM capabilities—including self-service portals, personalized career development paths, and seamless onboarding—are helping employers meet the expectations of digital-native workforces. AI and machine learning are becoming central to enterprise strategy in Asia Pacific, with organizations seeking predictive analytics, agile financial planning, and intelligent workforce insights. Workday’s embedded AI features, such as skills-based workforce planning and automated forecasting, are enabling companies to close the AI investment gap with North America and Europe. Ashwin Gaidhani, analyst at ISG Provider Lens Research and lead author of the report, emphasized that enterprises now see Workday not just as an HR system but as a comprehensive business platform. By integrating localized compliance, modern finance, and AI-powered workforce tools, organizations are enhancing resilience and operational agility. The report also highlights rising adoption of Workday Extend for regional customization and stronger collaborations with hyperscalers to improve scalability and ensure data sovereignty across borders. In its evaluation of 29 providers across four quadrants—Transformation Services, Deployment and Integration Services, Performance and Optimization Services, and Innovation on Workday—ISG named Accenture, Cognizant, Deloitte, IBM, Kainos, KPMG, PwC, and Strada as Leaders in all four categories. Mercer was recognized as a Leader in one quadrant. Huron and Intecrowd were identified as Rising Stars—companies with strong portfolios and high growth potential—in separate quadrants. In customer experience, Invisor earned the global ISG CX Star Performer award for 2025, achieving the highest satisfaction scores in ISG’s Voice of the Customer survey, part of the ISG Star of Excellence™ program. The full 2025 ISG Provider Lens® Workday Ecosystem report for Asia Pacific is available to subscribers or for single purchase on ISG’s website. ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm serving over 900 clients, including 75 of the world’s top 100 enterprises. Founded in 2006, ISG is known for its data-driven market analysis, deep provider ecosystem knowledge, and a team of 1,600 professionals dedicated to helping clients achieve operational excellence and sustainable growth through strategic technology investments.